Changing between Telecom Broadband Plans

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gmball

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Topic # 95797 13-Jan-2012 11:24

Im currently on the Telecom 60GB broadband plan with speed reduced to dial up upon reaching the data cap.

I am aware that if I change to a smaller or larger data cap (limit 1 plan change per month), then my data cap resets to Zero.

Does the same happen if I was to switch to the 60GB plan with paid excess ($2 per gb), or does my current usage rollover rather than reset.

Any advice appreciated. Thanks

Ragnor

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Reply # 568405 13-Jan-2012 14:20

Yep I believe it does, even if it doesn't just change between 60GB capped and 40GB capped.. which will still give 100GB for the month.

Telecom's pro rata month in advance billing system has had this feature/flaw forever.

The price of the plan is pro rata'd for the number of days in the month regardless of how much of the cap you have used. ie: If you used up your 60GB 2/3 through the month and changed to 40GB you bill will be for 2/3 the price of the 60GB plan and 1/2 the price of the 40GB plan.

Only thing stoppin someone exploiting this quirk would be ethics/morals. Also contacting Telecom to change the plan every month is annoying.

Just to re-iterate yes I'm pretty sure changing from 60GB capped to 60GB overage is a plan change and will be pro rata'd.. so you can in effect get 120GB for the price of 60GB.

Enjoy.

scuwp

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Reply # 568427 13-Jan-2012 14:53

Ragnor: Also contacting Telecom to change the plan every month is annoying.

You can do the change online by signing into your Telecom account, but I agree it would be a pain, and their accounts are next to impossible to decipher now without adding pro-rata data allowances in there.

Always be yourself, unless you can be Batman, then always be the Batman

bongojona

243 posts

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Reply # 574592 29-Jan-2012 12:57

<body>I don't understand why Telecom allows this exploit to remain in place I remember reading about it a while ago but have yet any real need for it and I assumed Telecom would clamp down on it. But they have not.

Ragnor

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Reply # 574624 29-Jan-2012 14:38

bongojona:I don't understand why Telecom allows this exploit to remain in place I remember reading about it a while ago but have yet any real need for it and I assumed Telecom would clamp down on it. But they have not.

The amount of time and money it would cost to change their billing system is probably far more than the cost of a small number of people exploiting the loop hole.