[WXC/VFX] Call from India (+91 xx) at all times of the night

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Call from India (+91 xx) at all times of the night

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sbiddle

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#684458 11-Sep-2012 16:08

dimsim:
ubergeeknz:
dimsim:
ubergeeknz: Get VFX to block calls from that number; problem solved!

there are multiple different numbers and WxC say they are unable to block and entire dialling code - which is what I would be happy for them to do as I don't know anyone in India :)

That's annoying :/

uh huh! its the one thing that's holding me back from dumping my telecom line altogether... couldn't go pure VFX in the house with odd calls like this at all hours of the night....

...well that and finding an inexpensive way of moving my alarm monitoring signal to VoIP. (i tried a linksys ata which would dial but the alarm company never received the codes)

Why do you see it being a provider or a VoIP issue?. If you moved to WxC (or any other provider) calls will work exactly in the same way as they do now. If somebody starts calling your number it's not going to matter what provider you're with.

As for alarms the solution is very simple, buy an IP module from AlarmNZ or get something like a POSTx if you want greater capabilities. IP based alarm monitoring is very common now, it's just that a few of the big companies are ignorant of it and the fact it's pretty much essential in a UFB world.

coffeebaron

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#684478 11-Sep-2012 16:44

Setup an incoming rule in your Asterisk box to block all +91 prefix calls.

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dimsim

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#684511 11-Sep-2012 17:29

ubergeeknz:
dimsim:
Griven: Only option i can see would be:

Advanced feature pack and block the numbers individually.

there isnt a residential service we have that can block an entire range unfortunately

That's really ambulance at the bottom of the cliff kind of stuff.... Are you saying that this is completely normal and expected and that to deal with it I'm expected to upgrade my service? Its not just one caller calling, it is a unique number every time - this screams to me of a network problem and cant simply be human error given the frequent and varied occurrences.

If it was someone ringing on my Telecom line at all hours of the day and night I'm sure they'd be able to deal with it.

It really is most likely a wrong number that someone's give to their relatives. Either they'll give up, or see if VFX can just give you a new number. Not much else to be done, I'm afraid.

I doubt Telecom would be any different in their capabilities for selective caller rejection, ie to block a whole country...

its been happening for as long as I've had this number - either they are incredibly stubborn, unimaginably thick or there is some kind of glitch in the Indian toll system that just happens to route calls to my number.

I mean it's not like they just get no answer so they think they'll just try again. The get a long winded, "Hi you've reached... blah blah please leave a detailed message after the tone.. etc etc.... (last time I checked I definitely didn't sound like Ravi Schwarma, so I doubt they think they're actually communicating with cousin Gupter) and that's if they're lucky.... if they happen to strike me during the day they get a pre-rehearsed message of a completely different kind. Its that latter message that makes it abundantly clear that they've got the wrong number and that they should (politely of course) update their address books and never sully my doorstep again.

It just defies logic that 100 different unique +91 numbers would all have the incorrect 0064 6 xxxxxxx phone number and that they would continually try a number that has never worked for them.

ubergeeknz

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#684522 11-Sep-2012 17:44

dimsim:
ubergeeknz:
dimsim:
Griven: Only option i can see would be:

Advanced feature pack and block the numbers individually.

there isnt a residential service we have that can block an entire range unfortunately

That's really ambulance at the bottom of the cliff kind of stuff.... Are you saying that this is completely normal and expected and that to deal with it I'm expected to upgrade my service? Its not just one caller calling, it is a unique number every time - this screams to me of a network problem and cant simply be human error given the frequent and varied occurrences.

If it was someone ringing on my Telecom line at all hours of the day and night I'm sure they'd be able to deal with it.

It really is most likely a wrong number that someone's give to their relatives. Either they'll give up, or see if VFX can just give you a new number. Not much else to be done, I'm afraid.

I doubt Telecom would be any different in their capabilities for selective caller rejection, ie to block a whole country...

its been happening for as long as I've had this number - either they are incredibly stubborn, unimaginably thick or there is some kind of glitch in the Indian toll system that just happens to route calls to my number.

I mean it's not like they just get no answer so they think they'll just try again. The get a long winded, "Hi you've reached... blah blah please leave a detailed message after the tone.. etc etc.... (last time I checked I definitely didn't sound like Ravi Schwarma, so I doubt they think they're actually communicating with cousin Gupter) and that's if they're lucky.... if they happen to strike me during the day they get a pre-rehearsed message of a completely different kind. Its that latter message that makes it abundantly clear that they've got the wrong number and that they should (politely of course) update their address books and never sully my doorstep again.

It just defies logic that 100 different unique +91 numbers would all have the incorrect 0064 6 xxxxxxx phone number and that they would continually try a number that has never worked for them.

Even if there really are 100 numbers calling you ... which seems excessive but without access to the CDRs I can't prove either way - it is not a "fault" with your VFX service. No residential phone service I know of will offer to screen all calls from a country, what you have here is simply a very unusual situation.

I am sure if you ask given the circumstances, VFX will change your number. That really ought to be an end to it. Or drop the calls at your asterisk box, if you're running one.

stevenz

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#684527 11-Sep-2012 17:54

Friends had to change theirs as they starting getting huge numbers of calls from Nigeria at 3am.

Surely TelCo's should be able to put a blanket block on _Nigeria_? Is there a technical reason why it's so hard to implement?

I used to get virtually nightly calls from some backwater-sounding locals asking if I was "Uncle someone-or-other". Took them a fair while to eventually work out that if I wasn't the Uncle for several nights running, I'm unlikely to suddenly become him. Obviously someone had just written the number down wrong given it ended in 1234.

Now I'm thinking of it, I think I'll tweak my config to deny anything not coming from +64, pity all the dodgy calls come to my landline and not my VoIP line, would be amusing redirect them to somewhere "interesting" instead.

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mentor

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#684560 11-Sep-2012 18:48

dimsim:
...It just defies logic that 100 different unique +91 numbers would all have the incorrect 0064 6 xxxxxxx phone number and that they would continually try a number that has never worked for them.

It's very likely that the callers are the same people who could be using a calling card which in my experience changes frequently.

For e.g When I call my family overseas using a calling card they get a +64 with a different number every time.

coffeebaron

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#684571 11-Sep-2012 19:13

Another option, create a white list of allowed numbers for night time. All others to voicemail.

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dimsim

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#684586 11-Sep-2012 20:15

@sbiddle - thanks for that. I suppose another option would be GSM - have you had any experience with those?

@coffeebarron - ive been contemplating going back to an asterisk box for the more complete call reporting and recording options. looks like its uc320 out, asterisk back in :)

@ubergeekznz - I understand there's no fault with VFX, but there's also no fault at my end either. A "service provider" should be able to deal with "nuisance" calls like this. Also 100 numbers over the last few years is no exaggeration. Ill either go back to Asterisk or change my number.

@stevenz - I agree (see above) - if it can be done at a PABX level then it should be able to be done by the networks, especially given the amount of annoying and fraudulent calls being received of late.

@mentor - this could be, i hadn't considered calling cards. although possibly not as in some cases to get my own back I called the number back in the middle of their night and when someone answered I ranted on like a young ones episode...

ubergeeknz

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#684748 12-Sep-2012 09:16

stevenz: Surely TelCo's should be able to put a blanket block on _Nigeria_? Is there a technical reason why it's so hard to implement?

There are all sorts of reasons, not necessarily technical ones. Aside from which, what if someone has family in Nigeria who want to be able to call them? Just because there are some nuisance calls from a country doesn't mean blocking the whole country is a good idea.

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