mattlaing: If I have been signed up for a 2 year contract against my will (with understanding that this was not going to happen) then I would expect that the contract would not stand.

nate:

mattlaing: If I have been signed up for a 2 year contract against my will (with understanding that this was not going to happen) then I would expect that the contract would not stand.

Unless the rep held a gun to your head and you signed the contract under duress, I doubt you'll get out of it with this excuse.  I'm not saying don't try, but I don't think it'll work

It doesn't matter what a rep says, you should always read and understand what you are signing.  If you don't understand the terms, ask to take a copy away and get your lawyer to clarify.

I disagree; a contractis more general than most people realise.  In fact when you buy a can of chicken soup from the supermarket you enter a contract to purchase the goods in return you pay the required agreed upon price..  In this case we are talking about a fixed term contract that has rules set down if either party wishes to exit the agreement.  This agreement still falls under the Fair Traiding Act and specifically Section 13 "False or misleading representations"

False or misleading representations

No person shall, in trade, in connection with the supply or possible supply of goods or services or with the promotion by any means of the supply or use of goods or services,—

(a)
 
make a false or misleading representation that goods are of a particular kind, standard, quality, grade, quantity, composition, style, or model, or have had a particular history or particular previous use; or

(b)
 
make a false or misleading representation that services are of a particular kind, standard, quality, or quantity, or that they are supplied by any particular person or by any person of a particular trade, qualification, or skill; or

(c)
 
make a false or misleading representation that a particular person has agreed to acquire goods or services; or

(d)
 
make a false or misleading representation that goods are new, or that they are reconditioned, or that they were manufactured, produced, processed, or reconditioned at a particular time; or

(e)
 
make a false or misleading representation that goods or services have any sponsorship, approval, endorsement, performance characteristics, accessories, uses, or benefits; or

(f)
 
make a false or misleading representation that a person has any sponsorship, approval, endorsement, or affiliation; or

(g)
 
Make a false or misleading representation with respect to the price of any goods or services; or

(h)
 
Make a false or misleading representation concerning the need for any goods or services; or

(i)
 
Make a false or misleading representation concerning the existence, exclusion, or effect of any condition, warranty, guarantee, right, or remedy; or

(j)
 
Make a false or misleading representation concerning the place of origin of goods.

The Rep who sold the phone and plan to the OP misrepresented a key term of their contract, it was fixed (apparently).  The OP has every right to dispute this contract, its terms were either purposefully or inadvertently not disclosed!!

itxtme: The Rep who sold the phone and plan to the OP misrepresented a key term of their contract, it was fixed (apparently).  The OP has every right to dispute this contract, its terms were either purposefully or inadvertently not disclosed!!