Vodafone's Web2TXT broken

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone's Web2TXT broken

markwolk

101 posts

Master Geek

#10621 1-Dec-2006 11:57

Vodafone's Web2TXT feature, accessible from their homepage, has never worked seamlessly for me, but right now it appears to be 100% broken. A test message sent to myself did not arrive, and I cannot access my sent messages or my "Phone Book". The Vodafone logo is also broken. Am I the only one to use this or to have that problem?

johnr

19282 posts

Uber Geek
Inactive user

#54375 1-Dec-2006 13:18

I just logged in and it works fine for me TXT was delivered in about 2 seconds

All logos are there my address book

Are you always logging into the same PC??

markwolk

101 posts

Master Geek

#54407 1-Dec-2006 18:01

Hmmmm, seems like a browser problem indeed. I have been using the same laptop (Sony Vaio PCGV505GP Win XP Pro SP2 and IE6) for over 3 years. I keep everything updated on a daily basis. I am on an Orcon ADSL connection. IE7 did not install itself using the Windows update yet. I am not keen on it for the time being; I prefer to enjoy my IE6 a little longer.

At this stage, I can see the logo, but I am unable to send messages. When I type a message, the "Compose a message" page is refreshed (and the message window is emptied) and the message is never sent. I am unable to click on the "Phone book" and "Sent messages" links; they only refresh the "Compose a message" page.

johnr

19282 posts

Uber Geek
Inactive user

#54409 1-Dec-2006 18:32

Pop up blocker may cause issues

markwolk

101 posts

Master Geek

#54418 1-Dec-2006 19:10

Thanks for the suggestion, John, but it seems rather to be either a network or an Orcon issue. I have disabled my only popup blocker, the one that comes with my Google toolbar 3.0.131.0 (an older version, which I use on purpose). The IE popup blocker has always been off.

I tried to login using another PC at home (Win Home SP2 IE6 without Google toolbar) and got the same problem.

In both cases, whenever I click to send the message, I see the Windows Security Alert "You are about to be redirected to a connection that is not secure. - The information you are sending to the current site might be retransmitted to a nonsecure site. Do you wish to continue?"

I connected my laptop via dialup to Actrix and... success! It works that way. The Security Alert does not appear either.

Any other suggestions?

johnr

19282 posts

Uber Geek
Inactive user

#54429 1-Dec-2006 21:16

I tried this from another PC through another internet connection and no issue (not sure of the ISP)

I know it was not the same ISP as I use cause I only use Vodafone wireless

markwolk

101 posts

Master Geek

#54457 2-Dec-2006 07:12

Assuming it is an Orcon fault, I have contacted their support. Anybody else using Orcon here? Does Web2TXT work for you?

willnz

573 posts

Ultimate Geek

Trusted

#54460 2-Dec-2006 07:43

markwolk: Assuming it is an Orcon fault, I have contacted their support. Anybody else using Orcon here? Does Web2TXT work for you?

I'm on Orcon DSL, using IE7. Sent myself a TXT almost instantaneously from the web2txt page. If you're getting the security warning messages, maybe there is something in your IE settings that's blocking it? I know you said it doesnt appear when you use Actrix, but maybe try resetting all security and privacy settings to default?

Not really sure about this one

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markwolk

101 posts

Master Geek

#54462 2-Dec-2006 07:47

I guess this reduces the number of suspects to those who use Orcon ADSL and IE6.

markwolk

101 posts

Master Geek

#55043 8-Dec-2006 19:10

FYI Orcon replied (at last; it took them 6 days):

My suggestion for this is to check your security settings in ie. This can be found in Tools> Options> Security.
Alternatively you could try using an alternative web browser such as Firefox.

Yeah, right. I am not impressed with the speed and quality of their reply. And my Web2TXT still does not work. I am not going to download Firefox just to useWeb2TXT, and I have no interest in IE7 for the time being.

johnr

19282 posts

Uber Geek
Inactive user

#55044 8-Dec-2006 19:17

Whats wrong with IE7

Lipex666

444 posts

Ultimate Geek

Trusted

#55045 8-Dec-2006 19:30

I use Orcon and IE7 and no issues.

It will be something on your PC Im afraid to say. As mentioned popup blockers, norton, windows firewall etc turn off and try the site - you will be safe accessing the vodafone site without protection for 5 minutes or so to see if you get access.

Have you checked you have Java enabled etc as this is a javascipt enabled site

see http://www.javatester.org/version.html

Im not sure if below is up to date as i use IE7

In Internet Explorer 6 do:
Tools => Internet Options => Advanced tab
and scroll down to about the middle of the options list.

If Microsoft's JVM is installed, there will be a section in this list called "Microsoft VM". If a Sun JVM is installed, there will be a section in this list called "Java (Sun)". If you see both, then IE is using the one that is checked.

Another IE specific approach is to check the version of the ActiveX control/program that implements Java. In IE6 do:
Tools => Internet Options => General tab => Settings button => View Objects button

Using IE6 under Windows XP SP2 this will take you to the folder where all ActiveX controls live:
C:\Windows\Downloaded Program Files

The Java ActiveX control is "Java Runtime Environment 9.9.9" where 9s are the version number. Right click on it and get the properties for more details.

"The only way to learn some- thing is to do it"

markwolk

101 posts

Master Geek

#55047 8-Dec-2006 19:53

Wow, Lipex666. many thanks; your advice proved to be helpful. I have enabled Java and it works now.

Still, it is a mystery to me why Web2TXT worked before on Actrix dialup, but not on Orcon broadband.

Whats wrong with IE7

One of my occupations is to make websites. The majority of my websites' visitors use IE6 for the time being. I need to see my websites in the same way as they do.

Lipex666

444 posts

Ultimate Geek

Trusted

#55053 8-Dec-2006 20:38

great stuff glad I could help - I grrr with a passion that first thing people say is install this broswer or reinstall xp to fix issues as I usually find that there is some underlying course. I use IE - Firefox and Opera to test web sites on and there are + and - for all but in saying this some sites are written for IE and dont play well with Firefox.

Still, it is a mystery to me why Web2TXT worked before on Actrix dialup, but not on Orcon broadband

switching from dialup to broadband would have involved new IE connection settings and you never know if this reset something espically if dialup came on a CD - Im guessing but something changed the defaults in IE.

Or possibly one of thousands of microsoft updates - patches could have changed IE settings.

Going from a manual setup from dialup to broadband should not really have changed anything I would have thought.

"The only way to learn some- thing is to do it"

johnr

19282 posts

Uber Geek
Inactive user

#55055 8-Dec-2006 20:50

markwolk: Vodafone's Web2TXT feature, accessible from their homepage, has never worked seamlessly for me, but right now it appears to be 100% broken. A test message sent to myself did not arrive, and I cannot access my sent messages or my "Phone Book". The Vodafone logo is also broken. Am I the only one to use this or to have that problem?

Good to know not a vodafone fault either!