Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


bnr034

50 posts

Geek


#112646 16-Dec-2012 12:56
Send private message

I just recently moved to a BoF subdivision, WorldXchange supplied me with a WRP400. I was wonder are the options if i want to change the WRP400. at the moment I cannot multi-task as in if i am downloading something i cannot use the phone or surf the web. Spoke to the technical help-desk they were puzzled and wouldnt help me to find a solution. Mt theory is that the QoS on the WRP400 is not working or out of date modem that does horsepower to sort the incoming packets.

Create new topic
Zeon
3916 posts

Uber Geek

Trusted

  #733123 16-Dec-2012 13:02
Send private message

Seems a bit weird, It should easily be able to prioritize traffic. Have you had a look in the web admin side? Even if it doesn't prioritize traffic then phone and surfing of the web will still work - could be faulty.




Speedtest 2019-10-14




bnr034

50 posts

Geek


  #733124 16-Dec-2012 13:07
Send private message

Zeon: Seems a bit weird, It should easily be able to prioritize traffic. Have you had a look in the web admin side? Even if it doesn't prioritize traffic then phone and surfing of the web will still work - could be faulty.


Yes I have. I even try re-configure the QoS settings.


sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #733127 16-Dec-2012 13:20
Send private message

bnr034:
Zeon: Seems a bit weird, It should easily be able to prioritize traffic. Have you had a look in the web admin side? Even if it doesn't prioritize traffic then phone and surfing of the web will still work - could be faulty.


Yes I have. I even try re-configure the QoS settings.



Was this happening before you touched it?

QoS on a router can really only effectively prioritise upstream traffic, not downstream.



bnr034

50 posts

Geek


  #733151 16-Dec-2012 14:24
Send private message

sbiddle:
bnr034:
Zeon: Seems a bit weird, It should easily be able to prioritize traffic. Have you had a look in the web admin side? Even if it doesn't prioritize traffic then phone and surfing of the web will still work - could be faulty.


Yes I have. I even try re-configure the QoS settings.



Was this happening before you touched it?

QoS on a router can really only effectively prioritise upstream traffic, not downstream.


Yes it was like this when the Chorus people came and set it up... its really frustrating. 

What should i get to replace the WRp400?
 

ChrisNZL
309 posts

Ultimate Geek


  #733161 16-Dec-2012 14:41
Send private message

bnr034, I have the same problem sometimes.

To alleviate it, once a day, I go to http://192.168.15.1/Status_Router.asp and click Disconnect, then Reconnect. Fixes issues for about 24-48 hours. (this is faster than a cold boot, and does the same job)

Xnet told me that they can set it up to reboot the modem every night automatically instead if desired.

I've read on many different forums that the WRP400 is just buggy, poor QoS. Annoying. It's like the max throughput just gradually degrades over time, until you reset the connection.

I have had two different WRP400s and this issue always comes back, yet setting up a PPPoE connection on my PC to the ONT directly (not using the WRP400 at all), line speed stays at max speed for 3 days straight.

You can also see how badly the WRP400 is performing by doing the speed test at Xnet's site. If you're getting less than 30 Mbps down, the WRP400's connection needs a reset :\

bnr034

50 posts

Geek


  #733164 16-Dec-2012 15:01
Send private message

ChrisNZL: bnr034, I have the same problem sometimes.

To alleviate it, once a day, I go to http://192.168.15.1/Status_Router.asp and click Disconnect, then Reconnect. Fixes issues for about 24-48 hours. (this is faster than a cold boot, and does the same job)

Xnet told me that they can set it up to reboot the modem every night automatically instead if desired.

I've read on many different forums that the WRP400 is just buggy, poor QoS. Annoying. It's like the max throughput just gradually degrades over time, until you reset the connection.

I have had two different WRP400s and this issue always comes back, yet setting up a PPPoE connection on my PC to the ONT directly (not using the WRP400 at all), line speed stays at max speed for 3 days straight.

You can also see how badly the WRP400 is performing by doing the speed test at Xnet's site. If you're getting less than 30 Mbps down, the WRP400's connection needs a reset :\


Im already on the nightly reboot list on Xnet. Still having the same problem. Is not not possible to find a replacement for the WRP400? 

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #733168 16-Dec-2012 15:26
Send private message

SRP521 is the best replacement for a WRP400.

Technically speaking any router can be used, but if you want VoIP you'll get no support if you opt for anything that's not on the supported hardware list.

 
 
 
 

Send money globally for less with Wise - one free transfer up to NZ$900 (affiliate link).
bnr034

50 posts

Geek


  #733171 16-Dec-2012 15:51
Send private message

sbiddle: SRP521 is the best replacement for a WRP400.

Technically speaking any router can be used, but if you want VoIP you'll get no support if you opt for anything that's not on the supported hardware list.


Let say I opted out to get a Non-Linksys (Cisco) router... what do you need to buy to link the phone up to the router?

Since the WRP 400 have phone jacks i just connect my lan-phone into the phone jacks

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #733257 16-Dec-2012 20:10
Send private message

bnr034:
sbiddle: SRP521 is the best replacement for a WRP400.

Technically speaking any router can be used, but if you want VoIP you'll get no support if you opt for anything that's not on the supported hardware list.


Let say I opted out to get a Non-Linksys (Cisco) router... what do you need to buy to link the phone up to the router?



You'll need an ATA.

If you're going to buy a new route ensure that it supports VLAN tagging on the WAN port (nothing cheap will support this) because it will be ultimately may be required by some ISP's when your BoF area is converted to UFB.

joshp
205 posts

Master Geek

Trusted
WorldxChange

  #733344 17-Dec-2012 07:46
Send private message

Hi Guys,

Our recommendation would be to move to the SRP521, it is more geared to the home business/prosumer. The wrp400 works great in most residential situations, however those that require more "grunt" could replace the device with an SRP521 which we will support with our auto provisioning.

If you opt to purchase your own router, you can simply change the WRP400's wan connection to DHCP, this will allow you to place it behind your new router and continue to use it for your phone services. This does however mean that you will need to set up your own QOS to prioritise the voice traffic.

Regards

Josh




bnr034

50 posts

Geek


  #733849 17-Dec-2012 19:50
Send private message

joshp: Hi Guys,

Our recommendation would be to move to the SRP521, it is more geared to the home business/prosumer. The wrp400 works great in most residential situations, however those that require more "grunt" could replace the device with an SRP521 which we will support with our auto provisioning.

If you opt to purchase your own router, you can simply change the WRP400's wan connection to DHCP, this will allow you to place it behind your new router and continue to use it for your phone services. This does however mean that you will need to set up your own QOS to prioritise the voice traffic.

Regards

Josh


Sweet.. you just shed a light in my modem selection!

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.