I've just realised that I do not receive incoming calls on my XNet VFX line.  Outgoing calls work fine, but all incoming calls go straight to the XNet voicemail service.

I just called tech support and was told that I'd done everything they could think to suggest and that I need to try another modem.  I'll do that...when I can find another modem.  In the meantime, I thought I'd post here to see if anyone has any bright ideas...


Hardware details:

T-Link TD-W8960N modem / router - latest firmware
Linksys PAP2T

The PAP2T is plugged directly into the modem.

Here's what I've done so far:

• Static IP for the PAP2T (although it's allocated by the TD-W8960N via DHCP as a static lease based on the PAP2Ts MAC address)
• Port forwarded 5060-5061 (TCP/UDP) and 10000-20000 (TCP/UDP) to the PAP2T (I checked a million times - it's the correct IP address)
• when port forwarding didn't work, I put the PAP2T's IP address into DMZ (again, I checked the IP address many times)
• Disabled SIP ALG on the TD-W8960N
• Factory reset the PAP2T and re-provisioned from XNet
• Disabled SPI Firewall on the TD-W8960N

I've read all the posts (Geekzone and abroad) that I can find, and I'm running out of ideas.  It seems that others have VOIP working (even with VFX XNet?) with my hardware combination.