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Forums › Vodafone New Zealand › Cell Phone signal


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Topic # 11984 22-Feb-2007 07:02
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Was just wondering if wireless broadband would affect my cell phone signal - when im in my house i cant seem to receive calls texts etc as soon as i move away from my house my texts come in and i can once again make calls. Turn of my wireless to check? Cant do that as it must be one of my nieghbours who has wireless as when i log onto my computer it picks up a wireless signal so cant turn it off unless i go door knocking - The wireless signal is not secure meaning anyone who wanted to could use it - would getting my nieghbour whoever it is to secure the connection help? Thanks for your advice in advance

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  Reply # 61635 22-Feb-2007 19:20
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A wireless network should not affect your cellphone signal as they are on different frequencies. Wireless networks: 2.4 or 5 GHz, mobile: 800 / 900 / 1800 / 2100 MHz. It is more likely you are in a med-low signal area. IE you may get good signal outside, but as soon as you are behind a wall or something, then the signal drops off. I assume you are on Vodafone, do you have a 3G phone? 3G signal tends not to penetrate so easily, so that could also be an issue affecting indoor coverage. Try finding a spot in the house near a window with good signal to place your phone.




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  Reply # 61640 22-Feb-2007 20:48
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Thanks for you reply - not a 3g phone but it is a handset that i purchased overseas and have had unlocked to accept vodafone sim cards maybe that is contributing to the problem?  The weird thing is is that previously the phone has worked fine up until one of my nieghbours getting a wireless connection?  Now am having trouble but only around the house and surrounding area as soon as i go down the road a bit it is fine???

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  Reply # 61642 22-Feb-2007 20:59
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Does the same issue happen with SIM in another handset



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  Reply # 61648 22-Feb-2007 21:38
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When i rang vodafone to see if the issue was something to do with my sim card they advised me to try putting the sim into another phone so i used my friends phone to see if is was the same problem and sure enough it still happened also when i put my friends sim back into there phone they encountered the same problems that i was having - as soon as we walked about 30 meters down the street they were both fine again????  Do you think asking the nieghbour (whichever one it is!) to secure there wireless connection may help?

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  Reply # 61650 22-Feb-2007 22:03
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No, it will not help with your problem since encryption isnt going to change if the signal is present or not, and turning off broadcast wont achieve anything since its not really broadcasting anything when its on.




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  Reply # 61654 22-Feb-2007 22:20
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Holden74: When i rang vodafone to see if the issue was something to do with my sim card they advised me to try putting the sim into another phone so i used my friends phone to see if is was the same problem and sure enough it still happened also when i put my friends sim back into there phone they encountered the same problems that i was having - as soon as we walked about 30 meters down the street they were both fine again???? Do you think asking the nieghbour (whichever one it is!) to secure there wireless connection may help?


It will have nothing to do with the wireless connection next door



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  Reply # 61657 22-Feb-2007 22:29
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Well cheers for the help guys not sure what ill do may just have to put up with it all a bit strange really

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  Reply # 61658 22-Feb-2007 22:49
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Log a black spot with Vodafone customer service!!

With as much detail as possible and requested the Black spot ID number when logged

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