[WXC/VFX] Xnet International Speed has been restored

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grant_k

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Topic # 17083 10-Nov-2007 22:33

From the test result below it appears that Xnet have got their issues sorted with International Speed:

3Mbps to LA is not too shabby

It sure beats the 200-300kbps I have been getting for the past few weeks.

Cheers Xnet

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Reply # 94616 10-Nov-2007 22:40

What'd you get to Auckland and Wellington?

rm *

grant_k

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Reply # 94617 10-Nov-2007 22:48

I didn't bother testing to the Wellington server, but it should be similar I would have thought.

ninjabear

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Reply # 94625 11-Nov-2007 00:11

ninjabear

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Reply # 94626 11-Nov-2007 00:14

seems like the pic doesnt work

MikeGayner

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Reply # 94760 12-Nov-2007 07:45

So the question is, are Xnet going to do the right thing by their customers, as did Xtra with the Go Large debacle? We've experienced virtually unusable international speeds for the last 8 weeks or so - the only difference between this situation and Xtra's is the amount of media coverage.

Niel

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Reply # 94766 12-Nov-2007 09:18

MikeGayner: So the question is, are Xnet going to do the right thing by their customers, as did Xtra with the Go Large debacle? We've experienced virtually unusable international speeds for the last 8 weeks or so - the only difference between this situation and Xtra's is the amount of media coverage.

I do not agree. It must have depended upon which area you are in and which exchange you used. My speed dropped to 50%, but that was still just under 2Mbps. You would have to see who and how many people were affected significantly before saying everyone gets a credit.

You can never have enough Volvos!

grant_k

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Reply # 94767 12-Nov-2007 09:26

MikeGayner: We've experienced virtually unusable international speeds for the last 8 weeks or so - the only difference between this situation and Xtra's is the amount of media coverage.

I think you are stretching the truth a bit far there Mike...

National speeds were still perfectly fine and while 200-300kbps International speeds were less than ideal, my YouTube videos still played, albeit after waiting for the buffer to fill up a bit. And keep in mind too, that the off-peak performance of International was still OK too. It was only during the evening hours that International slowed down.

I don't believe you could fairly categorise the above situation as an outage and in any case, other ISPs such as Orcon, iHUG etc have been/still are suffering from the same problem and no one is pointing the finger at them.

exportgoldman

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Reply # 94771 12-Nov-2007 09:56

grant_k:
MikeGayner: We've experienced virtually unusable international speeds for the last 8 weeks or so - the only difference between this situation and Xtra's is the amount of media coverage.

I think you are stretching the truth a bit far there Mike...

The reason GoLarge users were given credits, was not because of the slow speeds per se, but because they told everyone what protocols they were filtering, and it turned out they mis stated those, and were actually slowing all types of traffic down.

On Xtra the normal international speeds I get are the same I got when XNET were having issues, so I'm happy that when a fault happens it simply slows down to Xtra speeds :-)

Your experiences may vary of course, but this usually growchy, ISP hating person has a strangely large amount of karma for xnet.

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euanandrews

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Reply # 94773 12-Nov-2007 10:03

Interesting you guys mention these speed issues...

Have you all really had problems with your international speeds for the last 8 weeks?

We over on Woosh's Orbit Flatrate plan have been thrashing this issue out for a couple weeks now, and due to pathetic speeds, many of us have decieded to quit Woosh, and coincidently...join Xnet....

Now it would have been nice to have known there were these simular issues at Xnet when making the decision to change over, but are you all now stating that these speed issues seem to be resolved?

grant_k

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Reply # 94775 12-Nov-2007 10:16

exportgoldman: On Xtra the normal international speeds I get are the same I got when XNET were having issues, so I'm happy that when a fault happens it simply slows down to Xtra speeds :-)

Yeah, that puts the situation nicely into perspective I think.

For the first few years I had full-speed JetStream (1999 till about 2001) I don't remember ever getting more than about 250kbps throughput on connections to the USA. 1Mbps was the best I ever got to Aussie as well. During that time, Xtra was my ISP.

Then we changed to JetStart because the cost of over-cap usage was getting out of hand, and 128kbps was the highest speed we got to anywhere

The first time I remember getting speeds above 250kbps to the USA was after joining Orcon in 2004. At last it was possible to get about 1Mbps from that time onwards. For 2 years prior to that we were using World-Net who offered speeds of around 500kbps even though the connection was supposedly full-speed JetStream

More recently we also got speeds above 1Mbps to the USA when Paradise was our ISP for around 2 years.

However, I don't recall any previous ISP getting close to the 3Mbps we are now getting via Xnet to LA. Long may it continue

grant_k

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Reply # 94776 12-Nov-2007 10:25

TheBartender: Have you all really had problems with your international speeds for the last 8 weeks?

Keep in mind that it was only at night, not 24/7 as seems to have been the case at Woosh.

TheBartender: ...are you all now stating that these speed issues seem to be resolved?

Here's the result of another Speed Test just done a couple of minutes ago:

So, given that I have been getting this level of speed all weekend, I think it would be fair to say that the issues have been resolved

Niel

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Reply # 94851 12-Nov-2007 15:36

TheBartender: Interesting you guys mention these speed issues...

Have you all really had problems with your international speeds for the last 8 weeks?

We over on Woosh's Orbit Flatrate plan have been thrashing this issue out for a couple weeks now, and due to pathetic speeds, many of us have decieded to quit Woosh, and coincidently...join Xnet....

Now it would have been nice to have known there were these simular issues at Xnet when making the decision to change over, but are you all now stating that these speed issues seem to be resolved?

WxC stated that they had an unusual number of new customers, so probably mostly the Woosh guys changing over? They also said something about having upgraded the backplane from some very slow speed to some very fast speed (I'm working, can't waste time looking it up) so I would guess they wanted to upgrade for some time but simply could not justify it and had to wait for more customers and "problem" before justifying the expense. And they also said there were delays in shipping the equipment. And I do believe them when they say they did not want to let the opposition know what they were up to, as it is now too late for the opposition to catch up before Christmas holidays when lots of people might think of switching over from dial-up to broadband.

In Pakuranga, Auckland I was still getting almost 2Mbps at night. And my VFX calls were still as good as it was before. It is now sitting at about 3.6Mbps, what it was before. I will not complain until it drops below 1Mbps.

You can never have enough Volvos!

exportgoldman

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Reply # 94861 12-Nov-2007 16:37

To LA, while downloading other stuff :-)

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Reply # 94880 12-Nov-2007 17:47

exportgoldman:

On Xtra the normal international speeds I get are the same I got when XNET were having issues, so I'm happy that when a fault happens it simply slows down to Xtra speeds :-)

Your experiences may vary of course, but this usually growchy, ISP hating person has a strangely large amount of karma for xnet.

Results speak louder than Trolls...

(ping is quite low too and was taken during busy time too)

Believe it or not, but I think they were higher than the sub 500kbps speedtests that were posted earlier.

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Rhino

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Reply # 94883 12-Nov-2007 18:06

Well i dunno about you guys but i just did a speed test to L.A and only got 708kbps. I must say that is better then what it was a couple of weeks ago but still isn't as fast as it once was. Must still vary between locations.

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