Trusted
When a customer of WxC/Xnet, you have access to:
- Web mail (login:email password:customer set)
- Accounts (login:email password:customer set)
- My VFX (login:email password:customer set)
- View Bill (login:account no. password:customer set)
- xCite (account no.)
So the negatives:
- All customer details/settings in different areas
- All areas require separate new logins
- Different logins required for some areas (email/account no.)
- Some areas have little shown, poorly presented (customer accounts)
Suggestions:
The customer's online accounts needs a complete overhaul...
Incorporate all in one easy login/password to access all services in one place....
Login leads to main page with options/links to:
- Settings
- View Bill
- My VFX
- xCite
Now all that could be easily done with one page linking all current customer pages, requiring only one login to access all features...
But the layout of the pages, the links, menus, and location on the page of presented data really needs to be attacked as well.
I'm not moaning, I'm suggesting ways WxC could improve their customer experience, make their customer accounts section better presented, look more professional...as the customer accounts section of the site currently looks like its been designed by a home hobbyist as opposed to a professional web designer, with a understanding of effective structure, presentation and layout.
Thats just my opinion.
WorldxChange
(some want everything for no cost) but we do like the "constructive comments" and appreciate the time you take to put these in a post for us, 
, we generally won't give exact time frames as we see far to often failed promise's or wrong expectations set, so untill we are closer to bringing some of these systems online we won't really give a date, we are hoping for early next year at this stage, 
