Okay
Sitting at home Saturday night my g/f got a text from VF (some shortcode 4162) saying that she has been charged some $30 premium for something to do with a short code 4277.
She just rang VF CS and just told me "they reckon it's an internet thing where you put your phone number in and they send you stupid things and charge you for them!"
Obviously she didn't register for it so someone else has so I asked her what they'd do and she said "They are going to investigate and put a block on it though it looks like I might get stuckwith the $30 unless they can track it. Will have to wait and see."
WTF???
I would've thought that unless you were registering from the actual phone being charged, you've logged in either on the net (user/pass) or over the phone (pin), that only then could you be charged for a service.
WTF???
I'll wait to see what happens before I go ballistic. It's the second time she's had trouble, she got caught up in the multiple billing and got charged 4x for the same international call and they wouldn't fix it, come on VF!!!