I would just like to thank the two different people who helped me at different times in store on Friday evening and then again on Saturday afternoon.
Both staff members went out their way to be helpful and symathetic to the problems i was facing . Both times I left the store feeling valued as a customer and not at all feeling a burden to them.
I did thank them personally , but i just thought i would share my experience with everyone here.

Two happy Vodafone cellular customers here (one on a plan and one on prepaid)