Anyone got any ideas on the following situation?
The old man has a VDSL connection with Vodafone and I have previously seen all the line stats where the maximum line speed for downloads is around 90 megabits and uploads around 35+, all from speedtests using an ethernet connection. And this also is consistent with my own usage experiences when over here. He has complained that over the last few weeks the line can only reach a maximum download speed of around 50 megabits, which is a slight annoyance but not a huge deal to him. The upload speed had remained just as good as always.
I rang up support for him and after doing port resets and a few tests, I speedtested whilst on a call with the CSR and upload speed has dropped to 12 megabits which, if it continues, will present problems as there are kiddie relatives who come over and do things like video editing and uploads. His lines stats on the HG659 router now reads as follows:
DSL synchronization status: Up
Connection status: Showtime
Upstream line rate (kbit/s): 12050
Downstream line rate (kbit/s): 69643
Maximum upstream rate (kbit/s): 12038
Maximum downstream rate (kbit/s): 69674
Upstream noise safety coefficient (dB): 8.8
Downstream noise safety coefficient (dB): 9.2
Upstream interleave depth:0
Downstream interleave depth: 0
Line standard:VDSL
Upstream line attenuation (dB):7.5
Downstream line attenuation (dB): 4.8
Upstream output power (dBmV): -20.2
Downstream output power (dBmV): 13.1
Downstream interleave depth: None
DSL up time: 0 days 0 hours 54 minutes 21 seconds
A chorus technician has been called out. I am hoping that there is a fault and not a loss of some kind of amazing profile which previously enabled the really great upload speeds. Any other ideas?