I moved on the 22nd and indeed nothing did happen. As it was a long weekend I could only get through to the help desk on the Tuesday after a few calls to them got told connection would be done on Thursday 27th .
On Thursday nothing happened. Rang another two times. Was told that installer was told to go away by house holder. What? My partner was home all day, nobody called nobody came! More calls to wXc. Telecom was given the wrong details. So when are you going to connect me? Will be Wednesday the 2nd now. WTF! I need my phone on now!!
So Wednesday rolls along my partner rings me. Telecom man is here. GREAT! But has wrong name on work order and wrong contact info. Also work order requests a second line to be installed (have not even got a first line!). He does not want to connect me at all now. Bugger me what a joke! After talking to the man he realized what was needed and sorted it (Big thank you telecom contractor)! I am on now.But I am not at all happy with the service from wXc. Must have spent 4 hours plus on hold tying to get this sorted! And they want $80 odd to move services. Also I have to pay for the forwarded land line calls to a cell phone (plus all the outgoing cell phone calls made in the last 10 days). Never ever had this kind grief moving with telecom. Disappointed. Andrew C