It looks like I made a bad decision and that was to Join Vodafone for VDSL

I have never had such a painful experience in my life. 

When you first join your sent the instructions 

If you have ordered VDSL Broadband, you'll need to be at home for upto 2 hours on the date and time of the install. We'll email and text you with your scheduled date and our friendly technician will call you half an hour before their arrival.

So on the install day I waited around for the AM time slot. At no time did I get a call from the technician and then the problems started.

First call was shocking at the least, Call the Vodafone Ninja (AKA overseas call centre) for a script reader. They picked up the call and you heard the call centre for a minute or so with you saying Hello repeatedly until someone notices they are on a call. Telling them Chorus has not shown up you are not connected means "Im just going to do a line test" then once they realise what your saying they put down the phone for 8 minutes of call centre sounds before just hitting mute then you have dead silence............

So after 4 calls your not really feeling that Vodafone cares about anyone let alone new customers , They are emphatically saying nope your showing as connected its not a failed install when your physically at the address with all the equipment setup correctly and clearly seeing that no there is no connection.

It is imposible to actually talk to a manager who is in New Zealand to voice how terrible the service is and they need to actually resolve the non connection they are billing for already

I found that you need to actually have to visit a Vodafone store to talk to someone who will actually talk to you , Its also surprising that you read a callcentre comment "Customer just wanted to complain" great stuff Vodafone 

My Recommendation is I should have joined Voyager