I am always surprised when I check my usage meter (inhome service) how much more TCL notes I have used over what I think I have used (but of course I don't have any hard data from my side on usage).
Just wondering if others feel the same way and has anybody ever asked TCL for detailed logs on their Internet usage? One would think, given we pay for usage, and has been noted many times on this forum before, dearly!, we should have a way to verify that the billing is correct. By that I mean, itemised logs showing where we have visited and the data for each site.
For example, we can check our own gas and electricity meters and if in doubt, ask for them to be calibrated. But we have no way to confirm that the TCL meter is correct or even close to correct.
If they are not able to provide this information, I wonder if it's grounds for some sort of consumer inquiry?
Just wondering.
Thanks
Larry