Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


korukijason

2 posts

Wannabe Geek


#317945 29-Nov-2024 11:19
Send private message

I have an existing NVR at another site that I can monitor from my phone, I changed my parents from Voyager to One NZ a few months back.  Last week my dad said the NVR isn't working on his phone when I was over, I checked on my phone and didn't work.  It was working earlier that day so I said I'll see if it fixes itself later.  Checked later when I was home and it was working.  Went to his house and passively said its working, checked and not working again.  Went off wifi and to 4g and it was working.

 

 

 

I know CCTV has special ports but is there anything I can check or change to make it work at his house so he doesn't burn through 4G data?


Create new topic
Spyware
3728 posts

Uber Geek

Lifetime subscriber

  #3314140 29-Nov-2024 11:35
Send private message

Without the slightest technical detail how can anyone help?





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.


 
 
 
 

Trade NZ and US shares and funds with Hatch (affiliate link).
freitasm
BDFL - Memuneh
79133 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #3314155 29-Nov-2024 12:35
Send private message

Were you using port forwards before?

Do you have a static IP address now?

Does the app need to know your IP address?

Have you changed routers?




Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


  #3314165 29-Nov-2024 13:12
Send private message

CG-NAT?




korukijason

2 posts

Wannabe Geek


  #3314179 29-Nov-2024 13:24
Send private message

Hi sorry for not giving more information, everything is on default.  I guess my question is would the ISP have any influence on it not being able to connect.  It works on the wifi at my house without any special port forwarding.


  #3314183 29-Nov-2024 13:29
Send private message

korukijason:

 

Hi sorry for not giving more information, everything is on default.  I guess my question is would the ISP have any influence on it not being able to connect.  It works on the wifi at my house without any special port forwarding.

 

 

still havent provided more info...

 

Check your router to see what IP address its been assigned from the ISP and then go here and see if its the same


Spyware
3728 posts

Uber Geek

Lifetime subscriber

  #3314185 29-Nov-2024 13:34
Send private message

korukijason:

 

Hi sorry for not giving more information, everything is on default.  I guess my question is would the ISP have any influence on it not being able to connect.  It works on the wifi at my house without any special port forwarding.

 

 

What brand CCTV?

 

Does connection go via a cloud service? or do you connect via public IP on WAN??





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.


Goosey
2793 posts

Uber Geek

Subscriber

  #3314205 29-Nov-2024 14:31
Send private message

korukijason:

 

Hi sorry for not giving more information, everything is on default.  I guess my question is would the ISP have any influence on it not being able to connect.  It works on the wifi at my house without any special port forwarding.

 

 

Hey, 

 

the people here would like to know the following:

 

how’s does the NVR connect to your router (wired or wireless)?

 

what sort of router do you have ?

 

can you or do you know how to access the router configuration?

have you set any port forwards previously ? (Do you think you need to according to the instructions for the NVR)?

 

do you have any static IP’s?

 

Does the app on your phones in the same wifi environment need reconfiguring to see the NVR?

 

is it possible the ip address of the NVR has changed I.e. the router has given it a new IP on its network?

 

 

 

if you can access remotely, then it’s 100% something in the router or NVR blocking access over wifi.

 

you don’t happen to have two different SSIDs running?




Spyware
3728 posts

Uber Geek

Lifetime subscriber

  #3314207 29-Nov-2024 14:41
Send private message

And make it clear whether NVR is at your fathers or somewhere else, that is, both you and your father connect remotely to another site (via cloud or public IP).





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.


Create new topic





News and reviews »

Māori Artists Launch Design Collection with Cricut ahead of Matariki Day
Posted 15-Jun-2025 11:19


LG Launches Upgraded webOS Hub With Advanced AI
Posted 15-Jun-2025 11:13


One NZ Satellite IoT goes live for customers
Posted 15-Jun-2025 11:10


Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04


Dyson Launches Its Slimmest Vaccum Cleaner PencilVac
Posted 29-May-2025 15:50


OPPO Reno13 Pro 5G Review 
Posted 29-May-2025 15:33









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac