No signal in costco since moving to mighty mobile.

Forums › New Zealand Mobile and Wireless › No signal in costco since moving to mighty mobile.

richms

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#319252 6-Apr-2025 13:49

First visit there in a while since I moved my main number over to mighty mobile, and found that I had no signal at all when inside.

It previously gave me perfect 4g in there when I was on one directly.

Is this an issue that anyone else has experienced. I was basically cut off as I found when I tried to buy data on my 2degrees sim, that I had an old version of the app because their Einsteins made a new app with a new play store page instead of updating the one that I had to the new one., and my secondary phones skinny sim would have great signal but the app would not open and let me buy data.

Richard rich.ms

MaxineN

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#3361314 6-Apr-2025 14:29

Coverage wouldn't change. Mighty mobile is just an MVNO of One.

You could be looking at handset fault or tower fault(or maintenance).

Did you try airplane mode and coming out? It would start a new attach request to the nearest cell.

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richms

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#3361318 6-Apr-2025 14:37

I was getting 1 bar of not working 5g near one side of the store, and I swapped sims over a couple of times to try the other one which would make it reattach. There was occasions where it would show full bars for just a split second before dropping down to nothing or 1 bar that didnt work.

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RunningMan

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#3361320 6-Apr-2025 14:40

Not the phone hanging on to a weak 5G signal? Temp disable 5G and see if the problem changes.

MaxineN

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#3361321 6-Apr-2025 14:41

I have your answer.

Gis geek says there should be a Private cell providing L18 and L21 for Costco.

If you're not attaching to it then it's dead in the water and your closest next cell would be Westgate, but metal walls and rf don't mix.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

richms

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#3361352 6-Apr-2025 17:08

So is that cell only available for actual one customers and not MVNO networks?

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MaxineN

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#3361356 6-Apr-2025 17:10

richms:

So is that cell only available for actual one customers and not MVNO networks?

I can't imagine why nor have I ever heard of that being the case. As said Mighty Mobile is just a MVNO of One NZ. Functionally it's incredibly identical to One NZ Prepay, except for some price book changes.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

richms

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#3361357 6-Apr-2025 17:11

I guess I will have to get a one simcard and try that in something when I go next. I at least have sorted out the 2 degrees app and the skinny problem on the second phone now as a result of finding this out.

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MaxineN

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#3361409 6-Apr-2025 20:13

richms:

I guess I will have to get a one simcard and try that in something when I go next. I at least have sorted out the 2 degrees app and the skinny problem on the second phone now as a result of finding this out.

Waste of time honestly.

As I said. Network wise it's functionally the same except it's a prepaid service.

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snj

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#3361410 6-Apr-2025 20:18

MaxineN:

I have your answer.

Gis geek says there should be a Private cell providing L18 and L21 for Costco.

If you're not attaching to it then it's dead in the water and your closest next cell would be Westgate, but metal walls and rf don't mix.

I suspect it's malfunctioning, I was in Costco on Thursday, and was getting 1 dot of 3G as the maximum, until I was at the escalators. I'm on One NZ Prepaid. Normally it's fine (including the previous week, can't remember which day), actually originally put it down to the addition of heavy rain to the large metal box.

MaxineN

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#3361415 6-Apr-2025 20:23

snj:

MaxineN:

I have your answer.

Gis geek says there should be a Private cell providing L18 and L21 for Costco.

If you're not attaching to it then it's dead in the water and your closest next cell would be Westgate, but metal walls and rf don't mix.

I suspect it's malfunctioning, I was in Costco on Thursday, and was getting 1 dot of 3G as the maximum, until I was at the escalators. I'm on One NZ Prepaid. Normally it's fine (including the previous week, can't remember which day), actually originally put it down to the addition of heavy rain to the large metal box.

It also could be locked off for other reasons such as RF testing and upgrades.

@NickR1 I know this ain't your grapevine but could you ask SAT and see what you legally can mention without breaking commercial sensitivity about A2ZCS aka Costco. May thanks if you can.

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MichaelNZ

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#3361566 7-Apr-2025 10:50

If you want the best coverage you need to deal directly with your network operator of choice.

MVNO's and roaming have a way of... not working quite the same.

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