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558 posts

Ultimate Geek
+1 received by user: 110

Topic # 193663 19-Mar-2016 12:39
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Hi - apologies if this has been asked recently. I did a quick poke around and couldn't see anything that wasn't from a while back.


We will be getting Fibre to our street soon and, given Vodafone's refusal to go Fibre in a Cable area, are reviewing our options in case we want to make a move from Cable. One of the things that we don't want to happen, if we were to move away from Vodafone, is the loss of our phone number and so I understand that one way around this is to port the number to a VoIP provider.


So I'm currently looking at the VoIP options and I see that there seems to be two main (only?) players - 2Talk and WXC. They both seem to have the same price but 2Talk has free minutes where WXC doesn't.


Basically just looking for a steer about whether I should be favouring one over the other. Basically I work in IT so am fairly technical but don't know much about VoIP so I don't know if that helps steer things to a particular provider or not.


Thanks in advance for any advice.

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134 posts

Master Geek
+1 received by user: 47

  Reply # 1516183 19-Mar-2016 20:00
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2T and WCX are big players for sure, but def not the only games in town.


Snap's new owners (2DM) will supply you with a VoIP/UFB fibre combo and they'll port your exiting number across too if you want them to.


Spark will port your number in too if you want them to, and then liven it up on the ATA port of the ONT and couple it with the benefits of a guaranteed bandwidth channel across Chorus' network to their backend. Personally that wouldn't be my first choice, but it's an option.


There are others too, but I can't give an exhaustive list. It depends somewhat on whether you want to bundle or keep things separate. I'm a happy 2Talk user and have had positive experiences with WXC in the past too.


Hope this helps :)

1397 posts

Uber Geek
+1 received by user: 508

  Reply # 1516226 19-Mar-2016 23:00
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As above, almost every fibre provider will sell you voice as well, that would be the easiest option if you don't want to fiddle with things.


But if you like to use an independent WxC and 2talk are the big companies. I'm on 2talk at the moment. It has a ton of features, some you never would've though you would need. If you join the $11.5 plan you get a few hours of international calls as well. The $6.9 plan includes local minutes only. Reliability is good. Drawback is that the web portal doesn't always work reliably, sometimes you have to do it a few times before it saves.


2725 posts

Uber Geek
+1 received by user: 660

  Reply # 1516271 20-Mar-2016 06:41
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I recently went through the same decision process when decoupling our phone line from BB due to moving to a naked-only ISP. I'm sure 2T was the cheapest option, given the ability to get the $6.90 monthly plan mentioned in the post above. To get this is not totally straight forward, and I'd only have known how to do so thanks to advice on GZ.

I'm sure it involved arranging the porting of my number through an already existing free 2T account as opposed to establishing a new account to manage the port (which I think will cost you the higher amount but with national mins, as in above post). The process isn't transparent and their customer portal is fairly rubbish, but there's some decent info on their site and of course this site is an excellent resource!

That $6.90 plan gets you 2000 local minutes; I also see 15 free national minutes listed besides the local minutes, but I think that may originate with my original free account. Can anyone confirm if those free minutes are usable on the ported number?

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