Hi All,




My daughter's Surface Pro 4 with Windows 10 is going to be replaced due to the known shimmering screen issue, so I need to somehow image it to an external drive and then restore this image onto the replacement device.


I think I can do this with windows system image - but it's not clear to me how I would restore this image on the new device. Could anyone kindly explain this to me or suggest a better way?


She has lots of files and applications etc so trying to avoid having to re-download and install stuff etc. Just want the same hard drive back, effectively, using an external USB drive to do it.