Cannot completely remove preinstalled Office 365

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1101

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Uber Geek
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# 243608 20-Dec-2018 13:19

New laptop, with preinstalled Office 365 . (actually 2 differnet new laptops)
I cant completely 100% remove 365 . It allways comes back & screws up the Office 2013

Since Win10 has setting in more than 1 place....
365 isnt in Control panel add/remove
I went to Settings/apps & removed it there
I also right clicked 'tiles' & uninstalled it .

If I do a repair on Office2013, that reinstalls 365
Then the word2013 start shortcut opens 365Word
outlook.exe /safe opens the 365 outlook, instead of the 2013 outlook

This is really screwing up 2013 (causing crashes) , and screws up 2013 activation , ph activation is a slow process

Any ideas or suggestions ?
The office15 removal tool has been run, twice
the powershell removal method didnt work.

When I think 365 is gone, I add another user and there it is again.

engedib

151 posts

Master Geek
+1 received by user: 38

# 2148369 20-Dec-2018 13:32

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

Lias

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# 2148402 20-Dec-2018 15:02

2 people support this post

I pretty much always blow away the factory install and reinstall from scratch, because the manufacturers all install so much crapware and bloatware..

Information wants to be free. The Net interprets censorship as damage and routes around it.

1101

1728 posts

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+1 received by user: 416

# 2148469 20-Dec-2018 16:30

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

thanks, but
the powershell removal method didnt work.

nathan

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# 2148475 20-Dec-2018 16:35

what do you mean by "it always comes back" ?

is that for a new user profile or?

nathan

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# 2148477 20-Dec-2018 16:37

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

try this

This should cover whether Office Centennial was provisioned to device, installed for current user, or installed for some other user:

Get-AppXPackage %s -allUsers | Remove-AppXPackage -allUsers
Get-AppXPackage %s -PackageTypeFilter bundle -allUsers | Remove-AppXPackage -allUsers
Remove-AppXProvisionedPackage -online -PackageName %s -allUsers

where %s is Microsoft.Office.Desktop

1101

1728 posts

Uber Geek
+1 received by user: 416

# 2148728 21-Dec-2018 11:16

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

engedib

151 posts

Master Geek
+1 received by user: 38

# 2148729 21-Dec-2018 11:20

1101:

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

Then just rebuild the laptops from scratch, it is quite quick with Windows 10 - around 30mins to one hour max

nathan

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# 2148730 21-Dec-2018 11:24

Please try the PSH commands I supplied, I’ve never seen them not work