Cannot completely remove preinstalled Office 365

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1101

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Uber Geek
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#243608 20-Dec-2018 13:19

New laptop, with preinstalled Office 365 . (actually 2 differnet new laptops)
I cant completely 100% remove 365 . It allways comes back & screws up the Office 2013

Since Win10 has setting in more than 1 place....
365 isnt in Control panel add/remove
I went to Settings/apps & removed it there
I also right clicked 'tiles' & uninstalled it .

If I do a repair on Office2013, that reinstalls 365
Then the word2013 start shortcut opens 365Word
outlook.exe /safe opens the 365 outlook, instead of the 2013 outlook

This is really screwing up 2013 (causing crashes) , and screws up 2013 activation , ph activation is a slow process

Any ideas or suggestions ?
The office15 removal tool has been run, twice
the powershell removal method didnt work.

When I think 365 is gone, I add another user and there it is again.

engedib

254 posts

Ultimate Geek
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#2148369 20-Dec-2018 13:32

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

MCSE+M/S, MCITP

Lias

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#2148402 20-Dec-2018 15:02

I pretty much always blow away the factory install and reinstall from scratch, because the manufacturers all install so much crapware and bloatware..

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1101

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#2148469 20-Dec-2018 16:30

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

thanks, but
the powershell removal method didnt work.

nathan

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#2148475 20-Dec-2018 16:35

what do you mean by "it always comes back" ?

is that for a new user profile or?

nathan

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#2148477 20-Dec-2018 16:37

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

try this

This should cover whether Office Centennial was provisioned to device, installed for current user, or installed for some other user:

Get-AppXPackage %s -allUsers | Remove-AppXPackage -allUsers
Get-AppXPackage %s -PackageTypeFilter bundle -allUsers | Remove-AppXPackage -allUsers
Remove-AppXProvisionedPackage -online -PackageName %s -allUsers

where %s is Microsoft.Office.Desktop

1101

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#2148728 21-Dec-2018 11:16

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

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engedib

254 posts

Ultimate Geek
+1 received by user: 93

#2148729 21-Dec-2018 11:20

1101:

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

Then just rebuild the laptops from scratch, it is quite quick with Windows 10 - around 30mins to one hour max

MCSE+M/S, MCITP

nathan

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#2148730 21-Dec-2018 11:24

Please try the PSH commands I supplied, I’ve never seen them not work