Cannot completely remove preinstalled Office 365

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1101

3122 posts

Uber Geek

#243608 20-Dec-2018 13:19

New laptop, with preinstalled Office 365 . (actually 2 differnet new laptops)
I cant completely 100% remove 365 . It allways comes back & screws up the Office 2013

Since Win10 has setting in more than 1 place....
365 isnt in Control panel add/remove
I went to Settings/apps & removed it there
I also right clicked 'tiles' & uninstalled it .

If I do a repair on Office2013, that reinstalls 365
Then the word2013 start shortcut opens 365Word
outlook.exe /safe opens the 365 outlook, instead of the 2013 outlook

This is really screwing up 2013 (causing crashes) , and screws up 2013 activation , ph activation is a slow process

Any ideas or suggestions ?
The office15 removal tool has been run, twice
the powershell removal method didnt work.

When I think 365 is gone, I add another user and there it is again.

engedib

254 posts

Ultimate Geek

#2148369 20-Dec-2018 13:32

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

MCSE+M/S, MCITP

Lias

5589 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#2148402 20-Dec-2018 15:02

I pretty much always blow away the factory install and reinstall from scratch, because the manufacturers all install so much crapware and bloatware..

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

1101

3122 posts

Uber Geek

#2148469 20-Dec-2018 16:30

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

thanks, but
the powershell removal method didnt work.

nathan

5695 posts

Uber Geek
Inactive user

#2148475 20-Dec-2018 16:35

what do you mean by "it always comes back" ?

is that for a new user profile or?

nathan

5695 posts

Uber Geek
Inactive user

#2148477 20-Dec-2018 16:37

engedib:

It is the Windows Store version and agreed, can really screw things up!

Run the following command in PowerShell to remove:

(Get-AppxPackage -Name Microsoft.Office*).Dependencies | Remove-AppxPackage

Then:

Get-AppxPackage -Name Microsoft.Office* | Remove-AppxPackage

try this

This should cover whether Office Centennial was provisioned to device, installed for current user, or installed for some other user:

Get-AppXPackage %s -allUsers | Remove-AppXPackage -allUsers
Get-AppXPackage %s -PackageTypeFilter bundle -allUsers | Remove-AppXPackage -allUsers
Remove-AppXProvisionedPackage -online -PackageName %s -allUsers

where %s is Microsoft.Office.Desktop

1101

3122 posts

Uber Geek

#2148728 21-Dec-2018 11:16

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

engedib

254 posts

Ultimate Geek

#2148729 21-Dec-2018 11:20

1101:

this doesnt remove it (below), as recommended buy MS support (found online)

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies | Remove-AppxPackage"

"Get-AppxPackage -Name Microsoft.Office.Desktop | Remove-AppxPackage"

Then to verify that it is indeed removed, this command should return nothing.

"(Get-AppxPackage -Name Microsoft.Office.Desktop).Dependencies"

=============

it may appear to be gone , but isnt.

365(Office2016) will reappear & cause issues if..
add another user , its there by default for that new user : this really just show it wasnt removed
or, do a repair on Office2013, that causes 365 to re-install for that user

Its causing issues with Outlook 2013 .

Then just rebuild the laptops from scratch, it is quite quick with Windows 10 - around 30mins to one hour max

MCSE+M/S, MCITP

AliExpress

Shop now on AliExpress (affiliate link).

nathan

5695 posts

Uber Geek
Inactive user

#2148730 21-Dec-2018 11:24

Please try the PSH commands I supplied, I’ve never seen them not work