WIndows 10 has removed Office 2016/2013

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1101

3122 posts

Uber Geek

#251326 19-Jun-2019 10:33

Im seeing a few PC's where Win10 has COMPLETELY removed a valid Office 2016/13 install & replaced it with a unlicenced Office 365
So, Valid Office install & Lic gone, now only not activated Office365 : which expires & causes issues

Looking on the MS forums , I see alot of others had this exact issue in the past, the only answer given was to re-install Office2016/2013

Anyone know why this happened & how to prevent it re-occuring ? The win10 version is Still 1803, so it wasnt a build update that caused it

Perhaps it was due to a failed 1903 install & a rollback to 1803 ?

Jogre

182 posts

Master Geek

#2269025 3-Jul-2019 09:16

Haven't heard of this but the disclaimer (on me not hearing about it) is most partners I work with and hear from are using Office 365 Business Premium or similar so not box copies of Office.

Technofreak

6530 posts

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#2269041 3-Jul-2019 09:51

Jogre:

Haven't heard of this but the disclaimer is most partners are using Office 365 Business Premium or similar so not box copies of Office.

So are you saying, no biggie if Win 10 has removed a box copy of Office just go and and buy a subscription for Office 365?

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Technofreak

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#2269043 3-Jul-2019 09:54

@1101

Were you able to successfully re-install Office 2016/2013

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Jogre

182 posts

Master Geek

#2269075 3-Jul-2019 10:18

Technofreak:

Jogre:

Haven't heard of this but the disclaimer is most partners are using Office 365 Business Premium or similar so not box copies of Office.

So are you saying, no biggie if Win 10 has removed a box copy of Office just go and and buy a subscription for Office 365?

Updated my post to be clearer what I meant. I would be remiss if I didn't say that I prefer 365 to box copies but if you have purchased Office then you shouldn't have it arbitrarily removed by Windows.

GEOMAX

450 posts

Ultimate Geek

#2269084 3-Jul-2019 10:33

office 2016 had auto updates to latest version for i think was 2 years which occured for me about August last year. Works OK and receives updates .

Technofreak

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#2269087 3-Jul-2019 10:39

@Jogre

Thanks for the reply. I have used both "box" versions and 365. In my experience 365 appears to be significantly slower to open, I much prefer to use the "box" versions.

I can see how a subscription works for a business as the total cost is tax deductible plus the cost is spread out whereas an outright purchase is paid up front as a capital cost using tax paid money and can only be depreciated over time. No doubt your customers are mainly businesses. These tax implications don't apply to a home user like my self.

Also it might not be logical to some people, but I prefer to own some thing rather than rent it, so a subscription for something like 365 isn't something that appeals to me.

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Jogre

182 posts

Master Geek

#2269093 3-Jul-2019 10:53

Technofreak:

@Jogre

Thanks for the reply. I have used both "box" versions and 365. In my experience 365 appears to be significantly slower to open, I much prefer to use the "box" versions.

I can see how a subscription works for a business as the total cost is tax deductible plus the cost is spread out whereas an outright purchase is paid up front as a capital cost using tax paid money and can only be depreciated over time. No doubt your customers are mainly businesses. These tax implications don't apply to a home user like my self.

Also it might not be logical to some people, but I prefer to own some thing rather than rent it, so a subscription for something like 365 isn't something that appeals to me.

Agree, there is value in box. I don't have customers anymore now I'm at Microsoft but the predominant value to me as a Partner was managing installs was a lot easier. I had a customer with lots of PKCs and would demand re-image of devices as they moved between staff and it ended up being a nightmare to manage reinstalls and activation calls to Microsoft. Office 365 helped immensely here and I never dealt with the Opex/Capex stuff once that initial move from box copies was made.

Personally I'm much more adverse to subscriptions as the impact on your monthly/weekly outgoings in terms of take-home wages. I have my personal PC covered by work Office 365 though.

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kingjj

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#2270134 4-Jul-2019 20:06

Technofreak:

@Jogre

Thanks for the reply. I have used both "box" versions and 365. In my experience 365 appears to be significantly slower to open, I much prefer to use the "box" versions.

I can see how a subscription works for a business as the total cost is tax deductible plus the cost is spread out whereas an outright purchase is paid up front as a capital cost using tax paid money and can only be depreciated over time. No doubt your customers are mainly businesses. These tax implications don't apply to a home user like my self.

Also it might not be logical to some people, but I prefer to own some thing rather than rent it, so a subscription for something like 365 isn't something that appeals to me.

My employer was part of the Microsoft employee copy at home program (can't think of the name but that's the gist). It was great up until recently, every so often I'd login to the website, pay my $15 or whatever it was and get a copy of Office to use at home. They announced a few months ago that the program was changing, and instead of getting the Office box set to use at home we would now be offered a 30% discount on 365.

Don't get me wrong, I appreciate the great value we've had over the years with the program and have enjoyed the Office suite immensely over that time, but that was the last time I will be paying Microsoft for Office. I don't like this push to subscription based services, like @Technofreak they don't appeal and will push me away from using those offerings.

Goosey

2829 posts

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Subscriber

#2270231 5-Jul-2019 07:03

Hey.

To the OP. We hear where you are comming from and I too once had the same mindset. I then got onto the fact that places like Noel Leeming and PB have once a year sales on O365 subscriptions (and you can stack them too). So, Im only pay 80 bucks a year for a few years which is a lot less than buying outright if you take into account the addtional features you do get with o365.

https://products.office.com/en-nz/compare-all-microsoft-office-products?tab=1

As I said, if you search these forums you will find a lot of chat about cheap sub's from time to time (and I think from memory you can stack 3-5 years at a time)?

My two cents

nitro

656 posts

Ultimate Geek

#2270294 5-Jul-2019 09:57

i'm averse to the subscription model, as well... but didn't really have a choice when adobe did it, and i wanted to keep using lightroom. i did try a few alternatives, but none of them really worked for me.

work was in MS HUP as well, but that's no longer available. at some point, i will move to O365. as mentioned previously, i will get it when it's on sale. i'm pretty sure i've seen the home version for around $80 (less than $90, anyway). for 6 installs, that's not unreasonable. i just see it as 1TB storage each for 6 people with free office 365.