WIN10 blue screen & crashes

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gordonisnz

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#293081 27-Dec-2021 10:31

Hello. Ive got a fairly new PC (few ,onths since bought) - but occasionally I get a dump / blue screen.

it creates a report & sends it somewhere. but it also has an error code7 the programe/file that is causing the problem.

1) Is there a way to save / record the error message & file that is causing the problem ?

i do know the error windows.com/stopcode but the Pc reboots quicker than i can record/remember the file causing the error.

2) is there a way to copy-paste the errors to here, to get guidance on how to fix it..

gordonisnz

113 posts

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+1 received by user: 10

#2838947 27-Dec-2021 10:40

FURETER

HERE is an error report ive found

--------------------------------------

Log Name: Application
Source: SecurityCenter
Date: 27/12/2021 10:24:47 am
Event ID: 17
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-ARAUAVG
Description:
Security Center failed to validate caller with error DC040780.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SecurityCenter" />
<EventID Qualifiers="49152">17</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-12-26T21:24:47.7907213Z" />
<EventRecordID>6678</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-ARAUAVG</Computer>
<Security />
</System>
<EventData>
<Binary>DC040780</Binary>
</EventData>
</Event>

--------------------------------------

Ive got an error 17, & found this website -

https://support.microsoft.com/en-us/topic/event-id-17-is-logged-in-the-system-log-on-a-ts-licensing-server-or-on-a-rd-licensing-server-in-windows-server-2003-sp2-in-windows-server-2008-or-in-windows-server-2008-r2-a24797d8-b4d9-fd32-a5b9-cedcebf44ba2

However im not using microsoft 2003. Im confused. ive got windows 10

EDIT - Found: https://www.howto-connect.com/fix-bddci-sys-blue-screen-error-bsod-windows-11-or-10/ (following)

gbwelly

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#2838962 27-Dec-2021 11:05

First thing to do is to stop windows automatically rebooting on blue screen so you have time to read the stop code:

https://www.tomshardware.com/how-to/windows-disable-restart-after-bsod

Then you would probably want to use windbg to analyse the memory.dmp file, but this is likely quite daunting if you are a novice. You may get all the information you need from the blue screen if you have time to read it though.

If you take a picture of the blue screen and post it here, I'm sure people would be happy to speculate as to the cause.

Goosey

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#2838981 27-Dec-2021 11:35

You dont happen to be using any USB plug in hubs or similar?

Lias

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#2838986 27-Dec-2021 11:57

Windows 10 is .. pretty stable.. in my experience.. BSOD's are almost always faulty drivers or faulty hardware these days.

You can disable the reboot on BSOD easily enough

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networkn

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#2838989 27-Dec-2021 12:15

Download Nirsoft Bluescreen view and post the first two lines from the error.

gordonisnz

113 posts

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#2838993 27-Dec-2021 12:24

Ive fixed it by renaming the bddci.sys file - No more errors. but i'll wait till tonight, see if i get any more errors / reboots

https://www.howto-connect.com/fix-bddci-sys-blue-screen-error-bsod-windows-11-or-10/

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chevrolux

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#2839155 27-Dec-2021 16:11

Goosey:
You dont happen to be using any USB plug in hubs or similar?

Just a big +1 for this. Crappy old drivers for USB devices can be really problematic.
I had a USB-RS232 adapter that would make the PC blue screen when trying to make a serial connection. And then later on a "port replicator" that just hated change.