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Rickles

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#306427 21-Jul-2023 19:31
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Colleague had Office 2019 (stand alone) installed, but then accepted the free trial of Office 2021.

 

Now that the 30 days or so has passed, his Office suite has been flagged as "Unactivated' and reverted to minimal use.

 

The Office 2019 icons and Start listing have disappeared, presumably supplanted by the 2021 trial version?

 

If he uninstalls Office 2021, will the earlier 2019 be reinstated?


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Ruphus
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  #3106790 21-Jul-2023 19:42
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Probably not. If the old 2019 icons are not there anymore, then they may need to reinstall Office 2019 after removing Office 365.



Rickles

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  #3106795 21-Jul-2023 19:55
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Not 365.  Trial was Office 2021 as a stand alone/single install.

 

The older Office files appear to still be there in the Programs directory


Behodar
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  #3106799 21-Jul-2023 20:13
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Does 2019 show up in "Add/Remove Programs" or whatever it's called now? I'm wondering whether it's possible to "repair" it.




Linux
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  #3106802 21-Jul-2023 20:23
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Remove it and find out

Rickles

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  #3106804 21-Jul-2023 20:33
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2019 is not in the Add/Remove Programs list, so probably a suck-it-and-see.


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