ATI Radeon Not Working

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kipm

23 posts

Geek

#78299 2-Mar-2011 20:33

OK. I just partitioned my mini C: drive to 20 gbs to install a trial of windows 7 HP. I have a GIGABYTE ATI Radeon HD 4650 graphics card and the CD won't work with 7. When I put it in the CD's splash screen just freezes and won't load. I have downloaded the 11.2 drivers from the AMD website and the 11.2 hotfix. When I install the hotfix, I can get the CCC to install but when I boot up it says AMD Drivers Weren't found and there is an issue with your display driver (or something along those lines). The reason this is so concerning is because my screens natural resolution is 1920x1080 and windows will only go up to 1400x1050. I also went into my BIOS and changed the Video Configuration from AGP to PCI (I don't actually know what that means apart from the fact that my AGP is integrated into my motherboard). My computer was custom made so I have absolutely no idea about the BIOS chipset.

Gilco2

1556 posts

Uber Geek

#444969 2-Mar-2011 20:44

If it is Notebook integrated graphics, did you go to amd site and choose notebook the HD4****
series and operating system.
If you chose the desktop drivers, they wont work with notebook graphics.
I made that mistake myself a while ago accidently chose the wrong ones

HTPC Intel Pentium G3258 cpu, Gigabyte H97n-wifi motherboard, , 8GB DDR3 ram, onboard graphics. Hauppuage HVR 5500 tuner, Silverstone LC16M case, Windows 10 pro 64 bit using Nextpvr and Kodi

kipm

23 posts

Geek

#444971 2-Mar-2011 20:46

Nope. I have a desktop computer made at Quay Computers in Wellington. The drivers I downloaded were version 11.2, Desktop version for ATI Radeon HD series 4xxx series from the AMD website.
Thanks for the quick reply

kipm

23 posts

Geek

#444987 2-Mar-2011 21:33

There is also (due to the resolution) a large black border around my screen about 3cm wide in the left side of the screen and 3 cm long on the bottom of the screen. When I'm on XP (I partitioned my hard drive for a multiboot) and have my resolution on 800x600 there is no black border. Just thought that that might be relevant.

gzt

17149 posts

Uber Geek

Lifetime subscriber

#445028 3-Mar-2011 00:00

It does sound like the drivers/inf's are not installed properly. Start by removing all display adaptor items from device manager and restart the machine. You might be lucky.

Then check your current monitor is identified correctly in control panel > appearance/personalization > adjust screen resolution.

Also have a good look at the ATI utility in control panel.

kipm

23 posts

Geek

#445246 3-Mar-2011 18:14

wouldn't that pretty much destroy my computer? Because then my computer won't be communicating with any graphics card at all... I can't go into the catalyst control center because it simply won't open.

kipm

23 posts

Geek

#445249 3-Mar-2011 18:24

Also my LG monitor isn't being detected either.

toyonut

1508 posts

Uber Geek

#445252 3-Mar-2011 18:30

It will fall back to a basic windows driver and only run at about 800 by 600 or maybe slightly more for win 7. You can then try install the drivers.
Is it an AGP card or a PCI-E card?
Are you online? what happens if you go to the device manager and ask it to update the driver for the card through windows update?
May be a dumb question, but does it work with XP? are you able to get the full resolution and settings?

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gzt

17149 posts

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Lifetime subscriber

#445259 3-Mar-2011 19:18

Agree with the above, no chance of catastrophic failure.

Most likely it will reload the same drivers. This can be a good thing. If not, it will just use a standard (low res) vga driver.

Monitor inf's (drivers) often do specify a maximum resolution for the monitor, installing the correct inf for that monitor might be a good idea.

http://www.lg.com/nz/support/product/support-product.jsp

Extract the files from the zip and then use device manager to update from the extract location.

kipm

23 posts

Geek

#445282 3-Mar-2011 20:17

I have a PCI-E graphics card. My BIOS is configured to PCI-E. It works fully with windows XP because the CD that came with it is incompatible with Windows 7 but it is compatible with Windows XP. When I use windows to check for updates for the drivers it says Windows Has Decided (Blah Blah Blah) you have the latest drivers. And GZT: Running older drivers from the disc that came with my Graphics Card the resolution goes up to 1920x1080 which is my monitor's natural resolution. I have just reinstalled the Hotfix 11.2 drivers and will tell you the error message that comes up. Or if it works then I installed both the Hotfix and the individual Display Driver.

kipm

23 posts

Geek

#445595 4-Mar-2011 17:16

Don't worry anymore. I fixed using the Graphics Card specific drivers from the GIGABYTE website. Not the ones from AMD for the HD 4xxx series blah blah blah.
Thanks for your advice anyway