Pathetic... Two girls doing a school research project find Ribena does not have the levels of vitamin C the advertising implies. They contact the manufacturer (yes, manufacturer because Ribena comes from a pharmaceutical company, not a juice company) and are dismissed a couple of times.

After the ComCom takes the case and the company faces fine, then the big corporation thanks them for "for bringing it to our attention".

What's with some people in large companies (and sometimes small) that always prefer to ignore people to later on come with sugary words such as "bringing it to our attention"? Are these people so dumbed down by the entire organisation structure, or have them drunk too much kool-aid?

Seriously, there was no attention at first, or even second contacts. So why talk like they are talking to idiots?

Same with some departments in some telcos:

- "The Go Wider Internet Plan (name changed to protect this editor) is not doing what's supposed to"

- "There's nothing wrong there"

Five months later:

- "Oooooh. We just found out Go Wider Internet Plan is broken"

- "We have been telling you this for four months now..."