So my Laptop has been sent away for repairs twice. The First Time the repair people couldn't do too much because I couldn't remember the login details, the second time they had full access and was supposedly fixed. It's not.
What are my rights now under the CGA? I'm fairly confident that I am now within my rights to ask for a complete refund or a new laptop as it's been sent away twice.
Just want to make sure I know what I'm talking about and I'm within my rights.
Bought it from JB Hifi 13 months ago. It first got sent away on 31st October, next time on 10th November and I got it back today (It returned to JB yesterday, but that was around 3:30PM when I got the call and it was too late for me to pick it up then)
Thanks.