TM app not seeing log ins ?

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xpd

Geek @ Coastguard NZ
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#302869 30-Dec-2022 10:48

Someone did Buy Now on a TM auction I was running on Dec 21, emailed me, and then gone silent.

Checked today to see if they've been active since, and get this on their profile page.

How can they buy my item if they've not been on TM since 2021 ? :) Wondering if they're using the mobile app and it does not count app logins....

Anyone know ?

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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RunningMan

8953 posts

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#3015252 30-Dec-2022 10:57

In typical TM fashion, there is a total disconnect between the app and the website. They seem to be 2 totally different platforms from a user perspective.

The last login you can see is the last visit from a web browser, an app use won't show up. TM users can send messages to another user, but only on the app - if you use a desktop browser, you have no access or knowledge (no email notification either) of the message - just leads to bad feedback and incomplete auctions. For a long time saved (favourite) searches yeilded vastly different results on mobile to desktop, don't know if this is fixd yet. Then there's things like offers that are only implemented on the mobile app.

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