Considering they're saying they might not be back online until next week, would lean more towards a hack rather than just a DDOS.

"“Indications are that this is a ransomware attack, however, investigations are ongoing,” an AT spokesman told the Herald."

Sounds like something in the chain was unpatched obsolete, or neglected and an exploit was found...

When I went to my dairy this morning to ask about topping up, the guy was actually on the phone to AT and mentioned something about free trips while they work on this, which appears to be reflected on AT's page: https://at.govt.nz/bus-train-ferry/service-announcements/at-hop-technical-outage

Well, they can't force you to pay for something thats broken :) 

Drivers will juat be told to let everyone on no questions asked.

Bus fares will increase next week to cover their losses ;)

xpd:

 

Well, they can't force you to pay for something thats broken :) 

 

Drivers will juat be told to let everyone on no questions asked.

 

Bus fares will increase next week to cover their losses ;)

 

 

 

Lol, true that, although it will take longer than one week for Thales to implement any fare change, they need about 6 weeks notice to change even one small thing, so for now...you should be safe from any increase. It's not only affecting PT fares, but also anything else that hangs off the AT HOP system (report a problem online, Jetski registration etc etc). The sooner we are rid of the whole HOP system, the better. 

Should be all restored by Tuesday morning now: https://at.govt.nz/bus-train-ferry/service-announcements/at-hop-technical-outage

https://www.nzherald.co.nz/business/as-auckland-transport-starts-to-restore-hop-cards-ransomware-gang-offers-alleged-at-data-for-us1m-on-the-dark-web/MCUMCKOL7ZERLK6EFGBEPLV2LI/ (paywalled)

Back up and running according to this, and also AT told the ransomware gang to take a running jump.

AT are subject to the local government version of the OIA, so I expect there will be a whole pile of requests from Jouranalists about what was actually stolen and what AT have done to stop it happening Again, 

Of course if AT just actually came out and publicly and front up it would be much netter. 

wellygary:

 

AT are subject to the local government version of the OIA, so I expect there will be a whole pile of requests from Jouranalists about what was actually stolen and what AT have done to stop it happening Again, 

 

 

 

Of course if AT just actually came out and publicly and front up it would be much netter. 

 

Yup, and I bet they'll take the full 20 days to reply they need more time (as we have seen with many other OIA requests...as you say, it would be much better to be upfront around details before it comes to this). 

https://at.govt.nz/about-us/contact-us/official-information-requests