Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

62 posts

Master Geek

#60659 29-Apr-2010 19:29
Send private message

I am trying to buy some parts from electronic supply company to build a prototype circuit, an idea which could become something. The website indicated that they have several items in stock which could take over a week. So far nothing has been received after a month and I was told by email it was delivered. The customer support does not respond to any of my email. I really lost it with bad service from companies over here. I already had it with Orcon and now Farnell. What the hell is going on?

Create new topic
249 posts

Master Geek
Inactive user

  #325428 30-Apr-2010 20:16
Send private message

Sorry to hear about your bad experiences, but I must say that I find the companies 'over here' much, much better on the whole than they were 'over there' - the UK in my case.

836 posts

Ultimate Geek


  #325431 30-Apr-2010 20:28
Send private message

Quite true, customer service in the UK is generally very poor compared to NZ. The worst is restaurants, having to tip and getting worse service is the icing on the cake so to speak. 


62 posts

Master Geek

  #325582 1-May-2010 15:09
Send private message

I haven't had any bad experience with Farnell in UK. The only company (not restaurants or shops) that I made a big fuss in the UK was Vodefone. I contacted Ofcom by email to deal with the issue and got a 40 pound credit from Vodafone. I do agree there are some shops and restuarants in the UK that provide a poor quality of service but they mostly occur in the large cities and dodgy towns in the UK. As for Farnell in NZ, I rang them up instead of waiting for an email and they did actually managed to find my order which was still sitting in the stores. A bit of a cockup in their side. So much for the "stock available" feature in their site when it doesn't actually work. It doesn't take nearly a month to deliver a part when it is in stock.

Create new topic

News »

Pre-orders for Huawei MateBook 13 open now
Posted 14-Aug-2020 14:26

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35

UFB hits more than one million connections
Posted 6-Aug-2020 09:42

D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01

New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35

Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21

Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11

Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05

Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26

Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07

Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45

Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48

Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50

Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00

Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.