Warranty on treadmill bought off Trademe

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shreyas

80 posts

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#71094 4-Nov-2010 16:08

Hi all,

I bought a treadmill on Trademe that states a warranty period of 5 years for the frame, 2 years for the motor and 1 year for parts/labour.

However, after I bought the treadmill I realised that the same one is listed on the seller's website as having a warranty period of 10 years for the frame, 5 years for the motor and 2 years for parts/labour.

Is this legal? I did get the treadmill at a lower price compared to the price stated on their website, but should that preclude me from having the superior warranty?

I emailed them about it and they say the warranty is different for treadmills that are bought off Trademe. Again, is this legal?

I'd love to get some opinions from everyone.

Thanks.

boby55

1539 posts

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#400255 4-Nov-2010 16:10

Fully Legal,

They could give 12 months if they wished to.

bazzer

3438 posts

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#400258 4-Nov-2010 16:15

c71931f: Probably not legal..

???

Based on...?

rscole86

4973 posts

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#400267 4-Nov-2010 16:25

I would say that you have a case against them, especially if the unit you purchased is exactly the same as those sold on their own website, and in the same condition. Is there any form of receipt that states its the same company?

Personally, I would take screenshots of the conflicting information. But not pursue it any further unless you need to make a warranty claim.

Lias

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#400311 4-Nov-2010 19:09

IANAL, but this is my understanding.

If you brought it via an auction, they can put whatever warranty they want (including none) on it, and the CGA does not apply.

If they are a store/business trader, and you brought it via Buy Now, its not legally an auction, your covered by the CGA (and if they offer that warrant outside Trademe, then its "fair and reasonable" to expect the same cover they offer on the website)

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graemeh

2078 posts

Uber Geek

#400507 5-Nov-2010 09:48

Lias: If they are a store/business trader, and you brought it via Buy Now, its not legally an auction, your covered by the CGA (and if they offer that warrant outside Trademe, then its "fair and reasonable" to expect the same cover they offer on the website)

I would argue it is not fair and reasonable to expect the same cover if it is sold at a discounted price AND they state what the warranty is in their advertisement.

It's all pretty irrelevant anyway if it was bought for "consumer" use as CGA trumps any warranty anyway.

robbyp

1199 posts

Uber Geek

#400845 5-Nov-2010 16:17

graemeh:
Lias: If they are a store/business trader, and you brought it via Buy Now, its not legally an auction, your covered by the CGA (and if they offer that warrant outside Trademe, then its "fair and reasonable" to expect the same cover they offer on the website)

I would argue it is not fair and reasonable to expect the same cover if it is sold at a discounted price AND they state what the warranty is in their advertisement.

It's all pretty irrelevant anyway if it was bought for "consumer" use as CGA trumps any warranty anyway.

Exactly. You can often pay extra for an extended warranty as well, which is the same thing as pay more for the product. I think these companies that only provide a 30 -90 day warranty however have somethin gto explain. Some of dick smiths cheaper stuff, like digitor, only has a 90 day warranty.