UFB part install today

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66 posts

Master Geek

#1224631 29-Jan-2015 11:49

Just rang Orcon who have passed this onto teh tech team (im sure Orcons call centre is located in Philippines, so no point shouting the poor girl down!)

Spoke to some people in work who have also has UFB installed

Concrete driveway was dug up, and all happy with install - that was in Herne Bay though, so possibly explains the extra care taken

Really curious as to what the explanation will be on not digging up dirt

And why it was all done without talking it through with me first

DarthKermit

5346 posts

Uber Geek

Trusted

#1224635 29-Jan-2015 12:00

callum62: Really curious as to what the explanation will be on not digging up dirt

$$$

Whatifthespacekeyhadneverbeeninvented?

MattEast

277 posts

Ultimate Geek

Trusted

#1224638 29-Jan-2015 12:10

I have had exactly the same experience, shared driveway etc etc, I was never contacted by Chorus as to how they intended running the fibre down the driveway (ours is concrete with a grass verge either side). Arrived back after the summer break to see that the outside work had been done, they ran the fibre for all houses down the fence which is in far worse state than the pictures you have. I did ask the tech who was sorting the inside wiring out what we needed to do should the fence fall over or when it came to replacing the fence....he said we'd have to get them back - and they'd probably run the cable underground. Be nice if they did that in the first place.

From their own page

https://www.chorus.co.nz/ultrafast-broadband

"We’ll install the fibre cables along the street using existing ducts, dig or drill to install new ducts and microduct, or in some cases we may use existing street poles; although we prefer to put the network underground wherever possible."

Having said that, I'm on a 100Mbps/20Mbps plan and am consistently getting 95Mbps/18Mbps so I'm definitely happy with the service!

Matt East

wasabi2k

2096 posts

Uber Geek

#1224650 29-Jan-2015 12:37

I must have been really lucky. I am out West in Auckland too (Massey).

I had a scope visit where they discussed everything with my wife.
They tried to reuse existing ducting with no success so they came back with a concrete cutter.
Cut a small trench - ran cable (u/g from entry point to driveway) then resealed.

The new concrete is lighter than existing but as it was on an uneven edge it is actually a bit smoother now.

Guys were all very accommodating and friendly. Guess it depends who you get.

afe66

3181 posts

Uber Geek

Lifetime subscriber

#1224651 29-Jan-2015 12:39

graemeh:
afe66:
graemeh: Downers are dropping the scoping visit. I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it. It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)

I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)

A.

I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit. The scoper comes and discusses options with you and then asks you to agree to a plan. This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one. In our install they used a combo cable that has copper and fibre. Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.

I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.

A.

graemeh

2078 posts

Uber Geek

#1225087 30-Jan-2015 08:58

afe66:
graemeh:
afe66:
graemeh: Downers are dropping the scoping visit. I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it. It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)

I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)

A.

I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit. The scoper comes and discusses options with you and then asks you to agree to a plan. This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one. In our install they used a combo cable that has copper and fibre. Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.

I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.

A.

You are right the Chorus techs don't install power points.

I'm sure when the scoper arrives they should be able to come up with something. If you're not comfortable with the solution you could always tell them you need to think about it rather than approving it on the spot. This will delay your install but at least you will have time to think things through.

callum62

66 posts

Master Geek

#1225115 30-Jan-2015 09:18

Brief update

Spoke to the neighbours last night (just to let them know I didnt approve or even know it was going to be installed that way)

Both sets of neighbours are very unhappy with whats been left

waiting for someone at chrorus to contact me

Hopefully another solution can be worked on

Sharesies kids

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).

callum62

66 posts

Master Geek

#1225261 30-Jan-2015 12:07

Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran

afe66

3181 posts

Uber Geek

Lifetime subscriber

#1225525 30-Jan-2015 17:32

graemeh:
afe66:
graemeh:
afe66:
graemeh: Downers are dropping the scoping visit. I'm not sure if this process change has happened yet or not.

This just means the first site visit they need to agree the install method with you and then just do it. It should be better in most places except ones like Wellington where they need permission from someone else for most installs (as they use the power poles)

I disagree.

When you are making long term decisions about your property, drilling holes etc there should be time to think about the consequences of what is proposed.

Avoiding a site visit to scope things out will result in a poorer finish. There are enough people posting here poor installs to show this is a bad idea.

When I can get fibre, I will show where I want the cable to run in my property and if there is an extra charge so be it, but no one is going to turn up and dictate cable run location without a realistic discussion of options.
(in my case I will need to run conduits in the roof space to a central cupboard location and not place the ONT on the rooms facing the street which are all small bedrooms)

A.

I agree with what you are saying about thinking about the install but you don't really get this with the separate scoping visit. The scoper comes and discusses options with you and then asks you to agree to a plan. This shouldn't change with the new process and if anything should be better as the person you agree the install with is the installer so nothing is lost between the scoper and the installer.

You may need conduit in the roof space but a UFB installer can advise on that one. In our install they used a combo cable that has copper and fibre. Outside the cable goes in conduit but under the house it is just stapled in place in the same way an electrical cable can just be stapled inside.

I suppose Im just a little nervous about someone turning up on the day and having to decide there any then what to do and doing it.

If its a roof install, I have to get the conduit in the ceiling and down into the cupboard vrs if its a underground install, you are looking at 20m+ of concrete cutting on a sloping section to the leaking, cracked garage or 10m of concrete cutting to under the house but there are no power points there, which I doubt the bloke in the chorus van can do either.

A.

You are right the Chorus techs don't install power points.

I'm sure when the scoper arrives they should be able to come up with something. If you're not comfortable with the solution you could always tell them you need to think about it rather than approving it on the spot. This will delay your install but at least you will have time to think things through.

Bit confused. I thought you suggested scoping doesn't happen any more?

A.

zyo

513 posts

Ultimate Geek

#1226197 1-Feb-2015 15:17

Unfortunately that seems to be the way Chorus will deliver UFB now. According to my conversation with Visiostream contractors.

Was also told by the project manager Chorus has requested a 30% cut in fees paid to the sub-contractors, so I expect things to get worse.

DarthKermit

5346 posts

Uber Geek

Trusted

#1226207 1-Feb-2015 15:37

I might have to set up a business digging trenches since the big guys are getting out of it now.

Whatifthespacekeyhadneverbeeninvented?

zyo

513 posts

Ultimate Geek

#1226212 1-Feb-2015 15:48

DarthKermit: I might have to set up a business digging trenches since the big guys are getting out of it now.

Don't be so hasty. While chorus might not be doing trenching for a free install. They will happily take your money for a proper job.

callum62

66 posts

Master Geek

#1226240 1-Feb-2015 16:38

Hi again all.

The below is a satellite image of our property

Red line indicates current run of fibre wire

Black line indicates surely a better way?

Where the red line 1st cuts over the drive is where it turns to concrete from unsealed.

1. initial unsealed drive the cable must be buried

2. carry on around grass 'verge' then cut over concrete to 'grass island'

3. from corner of grass island, cut immediately onto my lawn

Or am I being ridiculous?

https:https://cdn.geekzone.co.nz/imagessubs/d807ba04ae96908caf920de4d1b97e81.jpg

Yabanize

2350 posts

Uber Geek

#1227343 1-Feb-2015 21:48

callum62: Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran

Its there for the future, She might not get it right now but might in the future or future tenants might.

Chorus isn't gonna keep the copper network live forever either.

It doesnt make any sense to just do one of the houses in the driveway when they are all going to need to be done in the future, may aswell get it done while they're there

That makes me about as angry as people who build new houses but dont do structured data wiring because 'they dont think they need it'

callum62

66 posts

Master Geek

#1227361 1-Feb-2015 22:24

Yabanize:
callum62: Sorry, cant edit my last post above

just a thought - I am the only one down the drive that has requested fibre install

Is it really necessary to surface run the other 2 cables for the neighbours, just incase they want it? The big thick white conduit on the left hand side of the drive looks terrible, and its only there 'just incase' as that cable is unrelated to myself

My other 65+ year old neighbour apparently told the contractor not to leave cable for her as she has no interest - and yet a bundle has been left attached to the other neighbours fence

is that common practice?

Id totally understand remedial work being done if any digging was invloved etc - but they are surface ran

Its there for the future, She might not get it right now but might in the future or future tenants might.

Chorus isn't gonna keep the copper network live forever either.

It doesnt make any sense to just do one of the houses in the driveway when they are all going to need to be done in the future, may aswell get it done while they're there

That makes me about as angry as people who build new houses but dont do structured data wiring because 'they dont think they need it'

yep, i do get the idea behind it

If they were all buried id 100% agree

Seeing as its pretty much tacked to the nearest structure, I find that a little more hard to justify

Interestingly, my father on law just had UFB installed (1 street over, a much fancier street than ours)

You wouldn't even know any work had been done until you see the ENT on the outside of his house

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