Neighbour won't consent to UFB

Forums › New Zealand Broadband › Neighbour won't consent to UFB - what can I do?

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26 posts

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#1662357 1-Nov-2016 22:23

mdav056:

tdgeek:

OP, check here. https://www.spark.co.nz/shop/internet/wirelessbroadband/

If you don't require unlimited, and 120GB is ok, thats a real option, Spark have released this just recently. In short its broadband over 4G. If 4G coverage is sound, that can give you VDSL or higher speeds.

This really might be the best answer -- I just went this way to avoid fibre disruption of garden and driveway and moving routers etc etc, and it's not half bad -- I get about 60 down, 5 up, which is enough for our computers and our TV. And a wireless landline, which seems to work well.

1-year contract, so maybe something will have changed by Nov 2017 -- adequate interim solution, and not expensive.

Yeah, we have our own driveway.

PhantomNVD

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#1662365 1-Nov-2016 22:51

Or try see if you can get the Skinny broadband deal of 100Gb for $52 (also 4G)

How can Spark cost $84/120Gb and yet skinny (sub brand) charge only $52/100Gb?

Skinny is 1.92Gb/$ and Spark 0.7Gb/$ ???
\_O_/

tdgeek

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#1662383 2-Nov-2016 00:08

joker97:

If the copper is faulty demand Chorus to fix it?

Good idea. Maybe they can run a trench in her garden and lawn to keep it out of the way. A big trench. Fill it up next week

DarkShadow

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#1662385 2-Nov-2016 00:24

PhantomNVD: Or try see if you can get the Skinny broadband deal of 100Gb for $52 (also 4G)

How can Spark cost $84/120Gb and yet skinny (sub brand) charge only $52/100Gb?

Skinny is 1.92Gb/$ and Spark 0.7Gb/$ ???
\_O_/

Same reason Spark mobile is more expensive than Skinny mobile: product differentiation.

By selling the same core product (with a few variations) at different price points, you can reach a greater range of customers.

richms

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#1662389 2-Nov-2016 01:51

joker97:

If the copper is faulty demand Chorus to fix it?

HAHAHAHAHAH

If UFB is coming, they will not fix the copper. I know of many people in the same situation I am in, wet weather, internet craps out or goes slow. Its not till it gets to the point that it totally doesnt work for hours on end that they will actually start to dig up their derilect network and fix the leaks into the cable. Even then they don't fix it properly, just enough to get things working again barely. Mine seems to have stabalized at godaweful slow speeds now so its no longer a "fault" its just "the best it will do"

And this.

Richard rich.ms

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#1662398 2-Nov-2016 07:09

richms:

joker97:

If the copper is faulty demand Chorus to fix it?

HAHAHAHAHAH

If UFB is coming, they will not fix the copper. I know of many people in the same situation I am in, wet weather, internet craps out or goes slow. Its not till it gets to the point that it totally doesnt work for hours on end that they will actually start to dig up their derilect network and fix the leaks into the cable. Even then they don't fix it properly, just enough to get things working again barely. Mine seems to have stabalized at godaweful slow speeds now so its no longer a "fault" its just "the best it will do"

And this.

I thought it was one of the ??basic rights(need better word here) ... I suggest OP visit his local friendly MP for that right. But one can only start by politely asking (Chorus), then escalating.

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raytaylor

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#1662416 2-Nov-2016 07:44

Send a complaint to the commerce commission

There are government regulated uptime guarantees

Ray Taylor

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PaulBags

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#1662418 2-Nov-2016 07:47

Why, in such situations, don't fiber companies install their street level end point on current boundries? This problem never should have happened in the first place.

tdgeek

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#1662425 2-Nov-2016 07:56

PaulBags: Why, in such situations, don't fiber companies install their street level end point on current boundries? This problem never should have happened in the first place.

Yes. There was a mandate that copper has to be available. Now, while fibre carries a landline, and that you can use copper as its there, this mandate to provide the service should still apply. So what if there is an overlap. What happens in fibre only subdivisions when a neighbour won't consent? Your stuck with no landline?

robjg63

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#1662429 2-Nov-2016 07:58

I would say check if Skinny broadband is available at your address.
It would solve your issues nicely if it's available.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

Bung

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#1662434 2-Nov-2016 08:09

PaulBags: Why, in such situations, don't fiber companies install their street level end point on current boundries? This problem never should have happened in the first place.

How would that help if the back section was dependant on RoW? The customer still has the same problems getting to the end point.

If the OPs section has its own driveway why isn't Chorus using that rather than the route that the copper takes through the adjacent section? Give them a fence and they'll give you an ugly duct line.

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tstone

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#1662448 2-Nov-2016 08:38

Bung:
PaulBags: Why, in such situations, don't fiber companies install their street level end point on current boundries? This problem never should have happened in the first place.

How would that help if the back section was dependant on RoW? The customer still has the same problems getting to the end point.

If the OPs section has its own driveway why isn't Chorus using that rather than the route that the copper takes through the adjacent section? Give them a fence and they'll give you an ugly duct line.

Isn't this the answer? Just route the the fibre up your driveway instead of re-using the old copper route?

surfisup1000

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#1662452 2-Nov-2016 08:43

CrypticKaxar:

To put it lightly, our neighbour isn't the best neighbour, we've lived next to them for about 12 years. In that time she's said she "likes ivy" and continues to let it grow on our shared fence and destroy the wood, she's let her aggressive dog out and it's bitten two family members (including me), so she obviously isn't the best neighbour.

We asked Chorus to get UFB, and although we aren't on a shared driveway, they won't let us get UFB without consent because our properties (our and our neighbours property) used to be one property, so our phone line (and internet) runs underneath her property before it comes to ours.

Chrous sent a consent form to our neighbour, and as we expected, she didn't sign it.

This wouldn't be as much as a problem if it weren't for the fact our copper wires are faulty and our internet and phone experiences multiple cut outs a day, with one occasion lasting about 35 minutes.

What can we do about this? Any help would be appreciated!

TL;DR: Our neighbour won't consent to UFB due to certain reasons, and we suffer for it as our internet and phonelines cut out multiple times a day.

This is purely a failing by our politicians and the people who masterminded the UFB rollout.

Mostly, they've done a great job, but been like molasses in fixing the issue of disgruntled and grumpy neighbours.

trig42

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#1662458 2-Nov-2016 08:51

Tell her that Chorus are going to fix the copper, which requires digging up the old line anyway.

She can't stop them fixing the Copper.

Complain like hell about your copper, so that they do actually dig it up and fix it.... See if they can't install fibre then.

Not a lot of options unfortunately, until they make Fibre a 'core' service that neighbours cannot stop you getting. Yours sound like a right charmer.

knoydart

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#1662462 2-Nov-2016 08:57

There is work going on that I think by the middle of next year that you wont be able to object "just because" to a UFB install but the legislation has to go through Parliament. This is the media statement from the start of the year

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