Fibre 100/20 Mbps plan - should I get this speed

Forums › New Zealand Broadband › Fibre 100/20 Mbps plan - should I get this speed

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#1790533 28-May-2017 10:00

timmmay:

91/16 is good, stop worrying about unimportant things. The extra speed that you'll never get in practice makes no practical difference.

..........

Yep, I do agree with that.

My interest was more about understanding why it is what it is. I appreciate the extra speed will not be noticeable.

I am tech enough to be dangerous, but not useful.

If it were not for the Chorus technician saying you should be getting very much just over or under 100/20 (ie implying that the providers could ensure a miniumum level of speed right at the point of your ONT/router) I would not have bothered any further.

It was interesting that same technician said they use the same Speedtest site we all do for their testing.

l43a2

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#1790535 28-May-2017 10:12

steve2222:

With Spark.

So should I be expecting 100/20 as per what I signed up with Spark for?

Needless to say Spark want nothing to do with this. They will not even let me email them my Speedtests results and nor will they contact Chorus to ask them about what their technician said. Spark said they consider they are honouring the product they sell if a customer gets anywhere from 50% to 80% of the promoted speed rate of 100/20 - really, WTF!

Can you try https://nperf.com

DarkShadow

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#1790536 28-May-2017 10:14

There's no guarantee you'll reach the full headline speeds on a consumer fibre connection, but our networks are good enough so that I'd expect to see the full speeds in practice.

kharris

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#1791062 29-May-2017 13:01

Out of interest what speeds do you get over wifi..... yes yes I know.... test of Ethernet is the proper way... but if you don't have a network card that will go that fast..... you get my point.

Kirk

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#1791128 29-May-2017 14:52

If the LAN card was the problem (being 100 mbps instead of 1 gbps), upload speeds should have been 20mbps.

steve2222

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#1791351 29-May-2017 19:48

l43a2:

steve2222:

With Spark.

So should I be expecting 100/20 as per what I signed up with Spark for?

Needless to say Spark want nothing to do with this. They will not even let me email them my Speedtests results and nor will they contact Chorus to ask them about what their technician said. Spark said they consider they are honouring the product they sell if a customer gets anywhere from 50% to 80% of the promoted speed rate of 100/20 - really, WTF!

Can you try https://nperf.com

Yes , this gave better results - about an average of 93 down and about 20 up.

Closest server on this test is 2 Degrees in Auckland - I am on the North Shore.

Spark (my ISP) don't appear to particpate in the nperf testing.

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steve2222

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#1791352 29-May-2017 19:49

kharris:

Out of interest what speeds do you get over wifi..... yes yes I know.... test of Ethernet is the proper way... but if you don't have a network card that will go that fast..... you get my point.

Average of about 50 down and the same up ie 16 ish.

steve2222

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#1791354 29-May-2017 19:50

NetwNZ:

If the LAN card was the problem (being 100 mbps instead of 1 gbps), upload speeds should have been 20mbps.

I would have thought that as well.

As just mentioned in above post, I was getting about 20 up when I used the nperf site for testing speed as suggested by an earlier poster.

BarTender

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#1791362 29-May-2017 20:08

steve2222:

BarTender:

Enable have slightly more relaxed policers than Chorus do, so that doesn't surprise me.

Relaxed policy - in what way are Enable more relaxed.

I have a HG659b router - latest firmware according to Spark website.

All speeds are set by the LFC (Local Fibre Company) IE Chorus, Enable, UFF, Northpower, Unison depending on what part of the country you live in and who is providing the physical fibre service.

Spark/Vodafone/2DSnap are RPS (Retail Service Providers) and purchase service at your address from the LFC.

The RSP purchases a speed from the LFC such as 100/20. The LFC sets their gear to rate limit at the agreed to Layer 2 speed such as 110/22 whereas the service is sold to customers at the Layer 3/4 speed.

Some LFCs don't rate limit as harshly as others.

Chorus make sure their speeds are exactly as offered.

Enable and UFF are more relaxed on their speeds.

Northpower....

sbiddle

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#1791377 29-May-2017 20:33

steve2222:

l43a2:

steve2222:

With Spark.

So should I be expecting 100/20 as per what I signed up with Spark for?

Needless to say Spark want nothing to do with this. They will not even let me email them my Speedtests results and nor will they contact Chorus to ask them about what their technician said. Spark said they consider they are honouring the product they sell if a customer gets anywhere from 50% to 80% of the promoted speed rate of 100/20 - really, WTF!

Can you try https://nperf.com

Yes , this gave better results - about an average of 93 down and about 20 up.

Closest server on this test is 2 Degrees in Auckland - I am on the North Shore.

Spark (my ISP) don't appear to particpate in the nperf testing.

93Mbps is the absolute maximum you can get because as you posted earlier in this thread you only have a 100Mbps Fast Ethernet card. 100Mbps Fast Ethernet can only do 93Mbps.

There is absolutely nothing wrong with Spark or your connection. If you want the extra 7Mbps you'll need to buy a new network card that supports Gigabit.

MikeAqua

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#1791555 30-May-2017 10:07

When we had our fibre installed the Transfield tech said you can't actually get the absolute maximum on your plan because system overheads consume a small amount of speed. So on our 200 plan we were told to expect a maximum of for example 199.

This is my paraphrasing of the tech's more detailed comments which I don't recall, so I'm sure any errors are mine.

Mike

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DarkShadow

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#1791560 30-May-2017 10:13

MikeAqua:

When we had our fibre installed the Transfield tech said you can't actually get the absolute maximum on your plan because system overheads consume a small amount of speed. So on our 200 plan we were told to expect a maximum of for example 199.

This is my paraphrasing of the tech's more detailed comments which I don't recall, so I'm sure any errors are mine.

Chorus takes into account of the overheads you mentioned when setting the speeds.

The "200/200" plan is actually overprovisioned as 217/230. Therefore it's entirely possible to get 200/200 on a speedtest.

kharris

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#1791608 30-May-2017 11:11

steve2222:

kharris:

Out of interest what speeds do you get over wifi..... yes yes I know.... test of Ethernet is the proper way... but if you don't have a network card that will go that fast..... you get my point.

Average of about 50 down and the same up ie 16 ish.

Hmmmm. Not what I was expecting. It's is possible that the wifi adapter is older and will only max out at 54 Mbit/s, or the router is older, or there this interference of some kind, or you are a long way from the router. Could be many things.

Kirk

MikeAqua

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#1791614 30-May-2017 11:19

DarkShadow:

MikeAqua:

When we had our fibre installed the Transfield tech said you can't actually get the absolute maximum on your plan because system overheads consume a small amount of speed. So on our 200 plan we were told to expect a maximum of for example 199.

This is my paraphrasing of the tech's more detailed comments which I don't recall, so I'm sure any errors are mine.

Chorus takes into account of the overheads you mentioned when setting the speeds.

The "200/200" plan is actually overprovisioned as 217/230. Therefore it's entirely possible to get 200/200 on a speedtest.

Thanks for clarification.

We found our lack of speed issues were resolved by swapping to a slower speed plan. Doing so almost doubled our download speed in speed tests ... go figure

Our ISP was ...

Mike

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#1791682 30-May-2017 12:26

MikeAqua:

When we had our fibre installed the Transfield tech said you can't actually get the absolute maximum on your plan because system overheads consume a small amount of speed. So on our 200 plan we were told to expect a maximum of for example 199.

This is my paraphrasing of the tech's more detailed comments which I don't recall, so I'm sure any errors are mine.

That was the case in the early days of UFB. The headline speeds were at Layer 2 so the most you could get was 5ish percent less varying on whether your RSP used PPPoE or DHCP.

With Right Performing plans from Chorus and overspeccing of plans by the LFC's this is no longer correct.

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