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hio77
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  #1031693 26-Apr-2014 17:32
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charsleysa:
hio77:
charsleysa:
hio77:
charsleysa: Which modem version do you currently have?
On the 6.06 on 7340 it's 1.68.24.25


7390, 5.22 DSL version 1.68.19.17


I heard that in the 6.03 beta you were able to choose your modem version.

Maybe they pinpointed the fault using that and created a new patched modem.


quite possibly, i heard this too. however didnt want to try it myself, as the 6.0 firmwares have been seen to update the bootloader versions blocking downgrading below 6.03 again.


Really? That must only apply to the 7390 because I upgraded my 7340 to test out 6.04 and when it didn't work I just downgraded to 5.22 like normal.


heard of it applying to the 7360s too. 7340s could be another story again as they are being phased out.




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HiTM4N
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  #1031824 26-Apr-2014 22:16
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Love of all phones, computers and gadgets


charsleysa
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  #1031825 26-Apr-2014 22:18
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HiTM4N: For the new firmware for 7340...
ftp://ftp.avm.de/fritz.box/fritzbox.fon_wlan_7340/firmware/english


The firmware update page on the Fritz box should pick it up automatically so no need to manually download it yourself.




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Stefan Andres Charsley



hio77
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  #1031826 26-Apr-2014 22:20
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charsleysa:
HiTM4N: For the new firmware for 7340...
ftp://ftp.avm.de/fritz.box/fritzbox.fon_wlan_7340/firmware/english


The firmware update page on the Fritz box should pick it up automatically so no need to manually download it yourself.


still handy to dump them considering AVM are becoming quite painful with their deletion of decent older firmwares.




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  #1031924 27-Apr-2014 10:58
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I've just done the update (not my only VDSL modem) and stats havent dropped
New things like real time spectrum are cool, still working out the other features. Cant see where to enable guest wifi though





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hio77
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  #1032021 27-Apr-2014 14:32
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spectrum has always been real time, simply the bitswap doesnt update on b.22 unless you refresh the page.




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  #1032101 27-Apr-2014 16:39
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hio77: spectrum has always been real time, simply the bitswap doesnt update on b.22 unless you refresh the page.

yeah thats what i meant :P




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Psilan
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  #1037222 5-May-2014 18:33
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How do you know if your DLM has been reset?

Snap have told me it has, but I wasn't reconnected, so I'm not sure. Unfortunately they aren't answering my emails to complete our support request - but probably easy question here :).




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hio77
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  #1037227 5-May-2014 18:38
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Psilan: How do you know if your DLM has been reset?

Snap have told me it has, but I wasn't reconnected, so I'm not sure. Unfortunately they aren't answering my emails to complete our support request - but probably easy question here :).


in my experience, their email support has been great.


it depends on what sort of reset method is used as to if your connection drops or not.


you should see movement within the week, if not give them a call and check up on things.




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  #1037230 5-May-2014 18:41
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hio77:
Psilan: How do you know if your DLM has been reset?

Snap have told me it has, but I wasn't reconnected, so I'm not sure. Unfortunately they aren't answering my emails to complete our support request - but probably easy question here :).


in my experience, their email support has been great.


it depends on what sort of reset method is used as to if your connection drops or not.


you should see movement within the week, if not give them a call and check up on things.


It was good. I just think the guy I was talking to probably left for the day/weekend, and then nobody else takes over the conversation.
Thanks for the advice.

It has been 5 days since the 'reset' and nothing has change on the connection. I took a screenshot most days and it's identical.
DSL connection active without reset 5 days and counting.




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hio77
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  #1037232 5-May-2014 18:42
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Psilan:
hio77:
Psilan: How do you know if your DLM has been reset?

Snap have told me it has, but I wasn't reconnected, so I'm not sure. Unfortunately they aren't answering my emails to complete our support request - but probably easy question here :).


in my experience, their email support has been great.


it depends on what sort of reset method is used as to if your connection drops or not.


you should see movement within the week, if not give them a call and check up on things.


It was good. I just think the guy I was talking to probably left for the day/weekend, and then nobody else takes over the conversation.
Thanks for the advice.

It has been 5 days since the 'reset' and nothing has change on the connection. I took a screenshot most days and it's identical.
DSL connection active without reset 5 days and counting.


what profile, error rates?




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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have. 


 
 
 

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  #1037235 5-May-2014 18:44
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8b
Statistics show 0 errors. 0 resyncs.
Line att: 4/102
SNR 13/17

Sync: 40592/10352

I have a couple of errors on Central exchange however which is new to me. 24 (seconds with - ES)




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hio77
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  #1037238 5-May-2014 18:46
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Psilan: 8b
Statistics show 0 errors. 0 resyncs.
Line att: 4/102
SNR 13/17

Sync: 40592/10352

I have a couple of errors on Central exchange however which is new to me. 24 (seconds with - ES)


central, thats upstream.

DLM profile? your snr is running a little high there..


you lost 17a? i would have expected you to be on 17a




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Psilan
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  #1037239 5-May-2014 18:49
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Yeah I went from 17a, then had a few connection issues and Snap support suggested DLM reset. Then I got stuck on 8b

edit: Will put in screenshots in a second :)




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Jase2985
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  #1037241 5-May-2014 18:53
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you wont go back to 17a for at least 90 days

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