Chorus Fibre laid but Chorus denies we will ever get Fibre?

Forums › New Zealand Broadband › Chorus Fibre laid but Chorus denies we will ever get Fibre?

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myfullflavour

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#2453978 3-Apr-2020 17:35

chevrolux:
spacedog:

Well, we finally got our NGA on application quote back. To get access to that fibre that is approximately 7m from my building is $103,000

Hard to not find this both frustrating and utterly hopeless. No 4G coverage at our site and only ADSL that runs at 5mbps/1mbps on a good day. I'm sorry, but I'm pretty unimpressed @ChorusNZ and it was quite cruel that I was given a letter drop saying I would get it and now being told I am back to having no hope of ever getting anything close to a decent quality fixed phone or internet service.

It's not $103k to lay 7m of fibre....

It's the entire process of building not just the lead-in, but the outside plant elements, like splicing chambers, enclosures, civil works, and then the actual splicing of the fibre all the way through to the exchange building... And then the actual active equipment, and provisioning of it, in the exchange building.... oh and the fact it's out ON A DAM ISLAND!!

If a top grade internet connection is so vital to the business, perhaps there is a business case to simply pay the money... if it's vital I'm sure the economics stack up just fine.

Edit: Just to add, the Chorus standard labour is fairly ridiculous, but this type of job isn't one you send the normal "UFB installers" too, so probably justified in this instance.

Did you actually get a full quote (tech came to visit you, took photos etc) or was it just a desktop study? Because those desktop studies are usually WAY OFF reality.

wifiguys

2 posts

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#2455652 6-Apr-2020 12:20

Have you looked at Satellite options?

A lot cheaper these days.

quickymart

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#2455661 6-Apr-2020 12:29

Wireless would still be a lot cheaper.

wifiguys

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#2455673 6-Apr-2020 12:37

Just saying, sounds like you have exhausted all your other options?

spacedog

482 posts

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#2455682 6-Apr-2020 12:47

myfullflavour:
chevrolux:

It's not $103k to lay 7m of fibre....

It's the entire process of building not just the lead-in, but the outside plant elements, like splicing chambers, enclosures, civil works, and then the actual splicing of the fibre all the way through to the exchange building... And then the actual active equipment, and provisioning of it, in the exchange building.... oh and the fact it's out ON A DAM ISLAND!!

If a top grade internet connection is so vital to the business, perhaps there is a business case to simply pay the money... if it's vital I'm sure the economics stack up just fine.

Edit: Just to add, the Chorus standard labour is fairly ridiculous, but this type of job isn't one you send the normal "UFB installers" too, so probably justified in this instance.

Did you actually get a full quote (tech came to visit you, took photos etc) or was it just a desktop study? Because those desktop studies are usually WAY OFF reality.

As per @ChorusNZ advice was to contact my ISP (Vodafone) and ask for NGA on Application. My Vodafone account manager only came back with an email from chorus showing an google maps screenshot asking for verification on which building/property as there are two building adjacent to each other, but on different titles so I clarified whichever one was the cheapest to get it to would be fine.

As to other comments here....

We currently use a wireless ISP, but that comes with a huge host of problems...not the least of which is that I can't use a Vodafone Sure Signal to get mobile phone reception unless we have fixed line broadband with Vodafone. Add to that, power issues, weather, tree growth, RF interference, solar repeaters, multiple radio links all of which wear out and fail and require maintenance and replacement - all of which makes a high running cost that requires chasing bugs to keep it working and packet loss constantly rears its head as an issue. So countless and frustrating hours spent trying to keep it up and going and disrupting staff from being able to make phone calls (we rely on VOIP) or do much of their work in general (accounting and inventory and order processing is only available via cloud platforms as most local install software products don't even exist anymore). As such, all of this is what makes for an overwhelming desire to get onto fixed line service that is better than 5/1 ADSL after 15+ years.

I'd do RBI wireless if we could even get a signal and it presented stable connections without packet loss, but we can't even get that to work and Vodafone doesn't support Sure Signal usage on RBI.

cyril7

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#2455687 6-Apr-2020 12:50

Hi, I could be wrong, but I understood that Voda no longer your ISP is them to use a Sure Signal, but could imagine not via RBI

Cyril

spacedog

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#2455693 6-Apr-2020 13:01

cyril7:

Hi, I could be wrong, but I understood that Voda no longer your ISP is them to use a Sure Signal, but could imagine not via RBI

Cyril

That was never the case before, but I'll have to try put it on a different network and see if the Sure Signal will connect. Because the staff and owners (myself included) all have personal or business mobile numbers, we really need to be able to receive inbound calls on our mobiles as we could be on Waiheke, at home, or Auckland...so trying to push all phone traffic to fixed lines is not practical (especially sales related calls...of course there are virtualy no sales right now thanks to Covid).

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