Xtra drive me nuts.
I have a client which streams live video (nothing interesting, mostly colour security/management monitoring of site in Mangere to around 7KM up the road to their head office.
They use about 75GB a month or more, and they pay at both ends to send & recieve the data.
Xtra's biggest plan is $150/50GB (or $3/GB INCLUDING the physical line, 24x7 helpdesk, email, billing costs etc)
They then pay $20/GB in overuse fees, with no option to pre buy GB. The Xtra guy could not explain why their plans were like this. (Don't worry, I told him why :-)
So, in effect my client is paying $40/GB to move data 7KM up the road. or $700/Month in overuse fees
Every other provider seems to offer extra GB at around $2/GB
So - why are Xtra price gorging so much?
And, does anyone know of any wireless or other broadband networks out that way which we could use? It's a long shot.
Otherwise, I'm going to have to move them to another ISP, which is just a PITA during their peak season (can't make changes during peak)
This is just getting old. I'm tired, grumpy and sick of hearing excuses from Telecom for their price gorging, because it's usually me which has to work ways around it. Not productive.