Original article here:
http://www.hawkesbaytoday.co.nz/news/sky-tv-blamed-for-fibre-woes/1848984/
I agree with the comments made by NOW's Marketing Manager.
I've penned some further thoughts here:.
http://www.fullflavourmedia.co.nz/blog/2013/5/2/fibre-internet-what-we-want-when-we-want-it/
I'd happily put my hand up to install a Netflix content server into every future city that we'll provide UFB services for.