We are long time QSI broadband customers (now Woosh). Over the last week our connection has been nothing short of awful. Although the router still seems to be logged on there are hours on end when pages won't load, downloads timeout and email clogs up.

I've spoken to Woosh twice and have been told that it's a problem that will be fixed within just 24 hours.

This hasn't happened.

Can anyone shed any light on this issue? Is it a short term issue or are we going to need to look for another ISP?