out goes the conklin, in with adsl2+

Forums › New Zealand Broadband › out goes the conklin, in with adsl2+

gareth41

742 posts

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#136322 23-Nov-2013 00:22

A friend of mine who has been on a waiting list for the past year was getting his broadband via wifi link from his neighbour half a km down the road. Today chorus finally finished upgrading the cabinet at the top of the road, aparently there were a total of 9 ports on the old conklin and a flurry of complaints from unhappy customers including my mate who couldn't get broadband so chorus actually did something. The new cabinet was made live today, its fibre fed adsl2+ and my mate is getting about 10meg download at 2.8km which is a huge difference to the measly fluctuating speed he was getting before, and this is still via the neighbour. The new cabinet apparently has more than 100 ports. Its located at the top of Jordan Road, 6km north of Kaukapakapa. Now he in the process of getting is own connection at his place which I guess shouldn't take long, he's supposed to be on a waiting list but hasn't heard anything yet about getting connected.

PeterReader

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#939345 23-Nov-2013 00:22

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

plambrechtsen

1948 posts

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#939378 23-Nov-2013 07:40

I would get your mate to ring up the isp he is on the waiting list with and say the new cabinet is in place so can they please connect him.

hamish225

1418 posts

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#939571 23-Nov-2013 17:41

yeah i remember when my cabnet was installed i stopped to talk to the guys working on it who said it was live and they took my phone number down and said they'd see what they could do, not long after that and the PPP and internet light on my modem came on!

*Insert big spe*dtest result here*

michaelmurfy

meow
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#939585 23-Nov-2013 18:27

Could be a different cabinet connecting your mate?

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

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