High priority data provision on UFB

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JEDENZED

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#207853 17-Jan-2017 09:08

Apologies if there's a better place to have posted this, I couldn't find a generic UFB forum...

I've discovered that my ISP (a small, local outfit) designates high and low priority data to it's users. I'm currently on a 250GB UFB 100/20 plan where all the data I receive is categorised as "high priority" - I understand this to mean fastest available to my plan without any backend algorithms being applied to throttle it. If I go for unlimited however, I still only get 250GB of this high priority data - anything used above this threshold is low priority data (slower I think...)

Is this the norm? Are other users here aware if such data management profiles exist with their/other providers? I've just done a live chat with Stuff Fibre and the CS operative advises me that no such data management applies to their service

jnimmo

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#1704491 17-Jan-2017 09:15

That sounds slightly unusual

Business customers can buy 'priority' bandwidth I guess you could call it - for example, purchase a committed rate of 10Mbps and it is burstable to 100Mbps (lower priority)

But it seems strange to do it based on volume of data (in your case) rather than the rate of data.

EDIT: UFB certainly has the ability to tag traffic as high or low priority, but that is different again as you get 2.5Mbps (or something) high priority (rate), and really just designed for ensuring VoIP traffic for example is protected

Sounddude

I fix stuff!
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#1704493 17-Jan-2017 09:16

The "high priority" QoS queue is available on all fibre circuits. Its up to the RSP to define what its used for. Most will use it for VOIP traffic so phone calls don't break up when doing heavy downloading.

JEDENZED

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#1704499 17-Jan-2017 09:23

Sounddude:

The "high priority" QoS queue is available on all fibre circuits. Its up to the RSP to define what its used for. Most will use it for VOIP traffic so phone calls don't break up when doing heavy downloading.

So it's at the ISP's own discretion as to how they (or even IF they) use it? I got the impression from the tech I spoke with that it was determined by the arrangement they have with the data wholesaler...

sbiddle

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#1704516 17-Jan-2017 09:35

JEDENZED:

Apologies if there's a better place to have posted this, I couldn't find a generic UFB forum...

I've discovered that my ISP (a small, local outfit) designates high and low priority data to it's users. I'm currently on a 250GB UFB 100/20 plan where all the data I receive is categorised as "high priority" - I understand this to mean fastest available to my plan without any backend algorithms being applied to throttle it. If I go for unlimited however, I still only get 250GB of this high priority data - anything used above this threshold is low priority data (slower I think...)

Is this the norm? Are other users here aware if such data management profiles exist with their/other providers? I've just done a live chat with Stuff Fibre and the CS operative advises me that no such data management applies to their service

Every UFB plan has a CIR/EIR component. This will only work when your RSP uses VLAN tagging for it's connection as the CIR and EIR are delivered with different 802.1p tags.

The EIR component is your headline speed (ie 100Mbps). The CIR component is around 2.5Mbps - 5Mbps on most plans. It's designed to be used for things such as VoIP to guarantee latency.

I suspect you're a little confused about what your RSP is doing as it's not possible for your ISP to deliver you your first 250GB over the CIR unless they're limiting your speed to 2.5Mbps. OIt would be totrally illogical to do what they're doing in the way you think they're doing it. I suspect it's dimensioning within their network, not UFB.

JEDENZED

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#1704524 17-Jan-2017 09:44

I suspect you're a little confused about what your RSP is doing

I suspect that you suspect right...

I'm going in to see them in store today to discuss a raft of issues I'm having which I think mainly relate to the modem/router that they provide so on their advice I'm trialling a different model. The point of high vs low priority data that was raised by the tech is secondary and only applies to me if I upgrade to an unlimited plan so I'll discuss this with him and get a better understanding of what it is that he actually means rather than what I think it is that he means... if you know what I mean...

;)

Jase2985

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#1704821 17-Jan-2017 17:06

JEDENZED:

Apologies if there's a better place to have posted this, I couldn't find a generic UFB forum...

you mean this one? New Zealand Broadband

This forum is for users to discuss broadband (including UFB) and landline services in New Zealand and to help each other in using these resources. Please use this forum only if there isn't one for your specific ISP. Posts that are specific to an ISP will be moved to its own subforum.

JEDENZED

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#1704830 17-Jan-2017 17:33

Jase2985:

JEDENZED:

Apologies if there's a better place to have posted this, I couldn't find a generic UFB forum...

you mean this one? New Zealand Broadband

This forum is for users to discuss broadband (including UFB) and landline services in New Zealand and to help each other in using these resources. Please use this forum only if there isn't one for your specific ISP. Posts that are specific to an ISP will be moved to its own subforum.

Why yes, yes indeed MrJase2985 von Smartypants... :D

You must be a Virgo...