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Invisty

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#237837 20-Jun-2018 11:07
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Long time listener first time caller...

 

After much fart-arseing around, I got myself into gear and acquired a naked ADSL plan (Flip) for my end-of-the-line house at the edge of the suburb in Porirua, only to find the speeds were absolutely horrible. I'm talking ~1Mbit on speedtest at anything remotely close to peak time.

 

I'll be honest, I didn't have high hopes for the performance, but I did expect something at least in the range of actually usable for basic internet activities during peak hour - this isn't. I've been through the usual try-a-different-modem and plugged-in-via-ethernet but the numbers still come up the same - appallingly low. The modem rates the connection at 5Mb/1Mb, the SNR and margin all seem to be "very good" according to what I've read on the interwebs. I think I can really improve my observed speed, as my friend 300 meters closer to the exchange gets 8Mb at peak hour (speed-tested at the same time as I did). 

 

As far as I can guess, the only major factor I can think of is that there is a lot of water in the pipe where the phone line comes out of the ground under the house. It seems impossible to me that this water came from the house end, as it exits under the house which is bone-dry. Are phone lines prone to osmosis?

 

Fiber is at least a year away. :|


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robjg63
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  #2040955 20-Jun-2018 11:13
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Have youy tried looking on the https://www.askforbetter.co.nz/ask-for-better website.

 

Chorus now actually capture real connection data and report on that.

 

You could check the addresses either side of you and see if they are bad as well - If its just you then maybe its your wiring.





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DarkShadow
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  #2040988 20-Jun-2018 12:02
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If your modem is reporting 5Mbps and you only get 1Mbps during speedtests then something other than the wiring/water is wrong. It indicates some sort of congestion. Do you actually get near 5Mbps any time?


michaelmurfy
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  #2040991 20-Jun-2018 12:08
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@Invisty PM me your address. I may be able to help.





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Invisty

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  #2041002 20-Jun-2018 12:34
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robjg63:

 

Have youy tried looking on the https://www.askforbetter.co.nz/ask-for-better website.

 

Chorus now actually capture real connection data and report on that.

 

You could check the addresses either side of you and see if they are bad as well - If its just you then maybe its your wiring.

 

 

Yeah, ADSL is the best I can get until fiber rolls around in a year's time. Trying to... interface... with the neighbours to see what they get is likely my next thing, I understand that even small distances can have a major impact on performance.


cyril7
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  #2041003 20-Jun-2018 12:35
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Can you actually post your modems stats detail, it might tell us a bit more

 

Cyril


Invisty

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  #2041005 20-Jun-2018 12:40
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DarkShadow:

 

If your modem is reporting 5Mbps and you only get 1Mbps during speedtests then something other than the wiring/water is wrong. It indicates some sort of congestion. Do you actually get near 5Mbps any time?

 

 

The best I've seen has been around 300KB/s at 7am, so it does indicate that congestion is a potentially limiting factor. Can connection quality and line congestion combine to decrease/increase performance, or do they behave more like bottlenecks in a series of tubes?


robjg63
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  #2041006 20-Jun-2018 12:41
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Invisty:

 

robjg63:

 

Have youy tried looking on the https://www.askforbetter.co.nz/ask-for-better website.

 

Chorus now actually capture real connection data and report on that.

 

You could check the addresses either side of you and see if they are bad as well - If its just you then maybe its your wiring.

 

 

Yeah, ADSL is the best I can get until fiber rolls around in a year's time. Trying to... interface... with the neighbours to see what they get is likely my next thing, I understand that even small distances can have a major impact on performance.

 

 

Just use that askforbetter website - it will tell you what your neighbors are currently getting. Its quite accurate I understand.

 

What does it say about your address?





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler




Invisty

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  #2041007 20-Jun-2018 12:43
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robjg63:

 

Invisty:

 

...

 

 

Just use that askforbetter website - it will tell you what your neighbors are currently getting. Its quite accurate I understand.

 

What does it say about your address?

 

 

Ahh, user error was preventing me from finding that number.

 

It says 8Mbps. 


DarkShadow
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  #2041011 20-Jun-2018 13:00
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Invisty:

 

Can connection quality and line congestion combine to decrease/increase performance, or do they behave more like bottlenecks in a series of tubes?

 

 

Okay, let's do a series of tubes analogy.

 

The line quality is the size of the pipe. If you live next to the cabinet and have a pristine line, you have a giant, 100Mbps diameter pipe. If you live far away and your line is waterlogged and corroded, you have a tiny, 1Mbps diameter pipe.

 

Congestion is like the gunk that builds up inside the pipe. Let's say there's quite a bit of blockages in the pipe, so you might only get 50% of the maximum throughput. If there's no blockages you will get the maximum throughput up to the diameter of the pipe.

 

Congestion can be on your side or your ISP side. Try ruling this out on your side by ensuring you're not using the internet in any way else while you run speedtests. No torrents, cloud sync, backups, etc.


coffeebaron
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  #2041016 20-Jun-2018 13:11
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What are you testing speed over, LAN or WiFi? Old computer, or new ish computer?




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wellygary
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  #2041019 20-Jun-2018 13:25
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Also what's your house wiring like, new? old?


robjg63
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  #2041052 20-Jun-2018 13:57
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Invisty:

 

robjg63:

 

Invisty:

 

...

 

 

Just use that askforbetter website - it will tell you what your neighbors are currently getting. Its quite accurate I understand.

 

What does it say about your address?

 

 

Ahh, user error was preventing me from finding that number.

 

It says 8Mbps. 

 

 

I understand that if they quote that figure then that *should* be fairly accurate as to the speed you ought to be getting. 

 

So its all the variables that could impact this - Router, Wiring etc etc.





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler


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