We're trying to get fibre installed. After three scoping visits, the fibre technician wouldn't budge on doing a surface-mount (on fence) type of installation. We've now agreed to do this on the condition that they install a pipe/conduit to add some level of protection for the cable. Reasons being the space right next to this fence is being used for parking, and there's already a damage (hole) on one of the slats that's been caused by our very active neighbour.
When I've asked the fibre technician of this, he outright refused as he will be charged for the extra materials (PVC pipe/conduit). Otherwise I'll have to supply the material. It's fairly cheap so I can perhaps get one but as the conduit is 4M long we won't have transportation means for it.
Now my question is, has anyone been told this for the same type of installation? And is this accurate?
As per Chorus' page: Sometimes we'll surface mount our fibre cable inside a pipe where there's a risk of impact or more protection needed such as for a school or where there's multiple fibre cables needed like in a rights of way.
As we're requesting it for protection purposes, I can't get my head around the technician's unwillingness to provide the material which I think is pretty standard.