My wife works at a small traditional firm of about 9 - 12 people that has a PABX on its last legs. They're looking at options for phones. They have a provider giving them advice, who has given options of replace the PABX or use 2Talk. I thought I'd see if GZ can come up with any other good suggestions for them.
Requirements as I understand them:
- Telecommunications for 9 - 12 people, including reception who needs to transfer calls around
- Desk phones mandatory, option to use computer / cellphone when people working remotely a bonus
- Some technophobes but with some progressives
- If the provider can supply broadband and cellular as well that would be a big advantage
- Central Wellington location
- Not concerned about access to phones during a power outage - won't bother with a UPS
- Does not want a cellphone based solution
- Professional business grade installation, support and SLA
2Talk Opinions
How is 2Talk? Product and service. I've heard them mentioned here and don't recall anything bad. No doubt someone will have a problems with them, just looking for general opinions.
I read on the 2Talk website they're part of Vocus, who I suspect could put together a package for all telecommunications.
Vocus
How is Vocus as a packaged provider of VoIP, broadband, and cell? Anyone used them?