All right, seemed good. But guess what, this Monday, 3th Nov 2008 - 20 months after I discontinued my contract, I got a call from some collection agency asking me to return the modem or pay them $247.50 if I lost the modem. I told her I returned the modem already. She asked me for proof or otherwise I still need to pay the money. What the heck...!!!? How am I supposed to keep this kind of things for 20 months.
And today, I received a letter from the collection agency, giving me three options:return the modem, pay the money or have a default listed on my credit file. This looks really ridiculous to me. How can woosh ask its customers to return the equipment after such a long long time? Even I haven't confirmed they had got the modem, I would not have kept the track number for such a long time and I bet most people will do the same thing.
Anyone has encountered this situation? Or anyone has any suggestions? As a foreigner, I don't know if there are organizations to which I can make a complaint about this funny thing. Any feedback will be much appreciated?