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ZackeyTNT

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#285864 22-May-2021 07:59
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Hi,

 

 

 

After 3 long trouble free years with Light wire’s very capable rural wireless internet, I have been advised that Lightwire cannot support consumer UFB and we are moving to an area with UFB. 

 

It doesn't make much economic sense to try and use light wire’s business plans to stick with them so after trawling the forum I have determined that 2 degrees is a good replacement. 

 

 

 

I have investigated the options with 2 degrees and found that they charge an extra $10/pm for static IPs, something I want. However, their business plan is only slightly more expensive than the consumer variant and comes with a static ip. (this is with open-term vs the 24-month term for business which may not be that great...). I would also assume this comes with slightly better support / priority. Possibly more consistency? 

 

 

 

My question is, are there any practical differences that paying extra may make sense for? Do you tend to get better service on a business connection? Would the ISP be upset that a business connection is being used for both a presential and business purpose? (we do have someone who works from home in a small consulting business but their needs are limited).

 

 

 

 


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nztim
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  #2711137 22-May-2021 08:07
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Businesses plans usually have a dedicated support desk,static included

From the chorus side you can purchase additional SLAs

You will see a lot of people in here bitching about how it takes 2 days for Chorus to respond to faults, of which our response is do you have a business plan with an SLA on it?

Most people want rock bottom cheap internet and thats fine 99% of the time, but they are the same people to complain when it doesn’t work

my 2c




Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 




ZackeyTNT

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  #2711138 22-May-2021 08:08
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I certainly agree.

 

After paying $185/pm for a quality connection rurally, I have learned the value of paying for good service.

 

I would be happy to continue with that.


Linux
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  #2711141 22-May-2021 08:16
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I am on a 2degrees Fibre broadband Gb connection and think the only outage I have had in 2 years is a planned power outage! Just rock solid reliability




timmmay
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  #2711142 22-May-2021 08:21
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Agree that consumer 2degrees fiber has been very reliable, downtime is very rare.


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