Hi everyone,

Just now I excitedly took delivery of my first ever external SSD drive, an ADATA SD700. I chose this one because I have an old computer with only 2 USB 3 ports on the back. The rest of my USB ports are version 2 I believe. This model is meant to work with both types of ports.

I plugged it in, windows recognized it as being there but immediately said there was a problem and I should scan the drive. Doing that resulted in windows saying everything is fine. But it is not.

I transferred a folder of photos to it and it was stupidly slow, only doing around 27MB/s. It was slower than when I transfer photos to my very old external My Book HDD.

I have tried to find drivers on the Adata website but can't access anything, it says there is a server error.

I have downloaded the Adata SSD Toolbox and my brand new SSD doesn't show up on it. As far as it is concerned the only hard drive I have is my internal WD one.

When I go into the device manager I see it being there, when I try to update the drivers for it it says I have the latest ones windows recommend but they are ancient. And it won't download any more.

At one point when I was trying to fix it I saw a wee note somewhere that said 'this drive will work faster if plugged into a USB 3 port'...... but it is plugged into a USB 3 port. I've tried it in all the USB ports I have on the computer and it's always the same.

I"m not sure what to do? Do I need to format the new SSD drive ?? And if so.... how do I do that?

Will it work properly if I can just find the right driver?

Any help gratefully received.

Thanks