Monitor gone blank

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thenine

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#290465 13-Nov-2021 11:35

Hi all of you smart GZers,

I've got dual HP Z27i monitors that I use for WFH. I tried pushing the OSD menu button on one of them and the screen just went blank. Power button still saying it was going and windows was registering that it was there. None of the osd buttons appear. Fiddled with the cables but had no luck. Reset and unplugging it didn't work either.

Do you reckon it's doneski? Or is there something I've missed?

gregmcc

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#2812311 13-Nov-2021 15:16

sounds like the back lighting has gone out, you can prove this by holding a torch really close to the screen and you may see a faint image from the reflected light.

afe66

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#2812317 13-Nov-2021 15:51

I had similar issue and assumed my monitor had died Ns bought a new one then discovered it had changed to a different input and the onscreennmenu wasn't working for some reason.

Flicked though the various input options and it cycled back to the original input and it worked....After I bought a new monitor....

Do any of the other inputs work?

thenine

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#2816394 21-Nov-2021 08:04

Update:

So I tried shining a torch didn't see anything so figured it was dead and disconnected it. It had been sitting there for a week. Was about to get rid of it but I thought I'd give it another try just in case. Plugged it in and presto it's working again. So no idea what the issue was but it's working so I won't ask questions 😅.

I imagine it'll come back at some point as it seems a bit slower to bring up the menu than the other monitor which is exactly the same model.

Linux

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#2816397 21-Nov-2021 08:11

So you turned it off and on again

thenine

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#2816947 22-Nov-2021 10:18

🤣 Pretty much! But in all fairness that was the first thing I tried initially. It obviously needed an extended holiday, much like its owner.