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linw

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#302763 18-Dec-2022 08:34
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I have just bought a Moki EXO Prime headphone set but am having some problems. 

 

I am using it on a Win11 PC with USB BT adapter. I have got it paired, and can select speaker or headphone, so all looked good.

 

But, if I leave it and come back later it is not available even though W11 says it is connected. To get it available again I have to delete it and pair it again.

 

Is that how bluetooth is supposed to work? If so, it is really clobby.

 

So looking for some advice from more experienced BT users than myself!

 

TIA.


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Technofreak
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  #3011471 18-Dec-2022 09:29
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No that's not how it's supposed to work, but your experience with Window's isn't unusual in my experience. Though in the end I've been able to get it to work reliably.

Bluetooth implementation can be quite variable, some of that variability being in the way manufacturers/OS developers interpret Bluetooth protocols for their Bluetooth stacks.

Your problem may be with the headphone, the Bluetooth adapter or your computer. I'd check you have the latest drivers and not rely on Windows to check that for you. Go to the adapter manufacturers site and check.




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Oblivian
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  #3011473 18-Dec-2022 10:01
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Headset going into LE mode (low energy BT4+) and a dongle that doesn't support it will do this sort of thing

My basic BT dongle is only I think 1.2 or v2. it can connect and send audio at the most basic protocol. But thats about it. No duplex mic + audio, and sometimes only one ear.

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  #3011480 18-Dec-2022 10:52
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Another issue as Oblivian has mentioned is what protocols are supported on the dongle. Does it support the protocols required by the headset.

Also when pairing sometimes you need to specify the correct type of device.




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linw

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  #3011482 18-Dec-2022 11:07
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Thanks for replies. Quoting from the PBC invoice the adapter is an "Orico Nano USB Bluetooth 4.0 Adapter Driver Free with Windows 10 (BTA-402) (MPN: BTA-402-BK)".

 

The windows dvr it is using is dated 2006. That didn't inspire confidence in me.

 

I tried to install one from Orico and it failed with a write fail - W11 wasn't happy with letting it write to a directory.

 

Bit stuck now, but still don't think a 2006 dvr can be up to date with today's adaptors.

 

The Orico site says my adapter only needs to be paired once!!

 

 

 

Mmmm.


freitasm
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  #3011549 18-Dec-2022 13:14
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I used to have a Orico BT v4 adapter on my desktop. I wanted to use mouse, keyboard and headphones. I found that mouse was jumping over the place after a while but only when using the headphones. 

 

Replaced with a Orico BT v5 and problems disappeared.

 

Bluetooth v5 is a lot better in managing bandwidth and multiple devices, as per spec.





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linw

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  #3011631 18-Dec-2022 17:26
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freitasm:

 

I used to have a Orico BT v4 adapter on my desktop. I wanted to use mouse, keyboard and headphones. I found that mouse was jumping over the place after a while but only when using the headphones. 

 

Replaced with a Orico BT v5 and problems disappeared.

 

Bluetooth v5 is a lot better in managing bandwidth and multiple devices, as per spec.

 

 

Thanks for reply. Can I ask what driver is being used?


 
 
 

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freitasm
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  #3011634 18-Dec-2022 17:54
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Just the Windows default.




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linw

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  #3011643 18-Dec-2022 18:30
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Cheers.


freitasm
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  #3012200 20-Dec-2022 10:01
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Logged into my PB Tech account to order something, so remembered to get the exact link: Buy the Orico Nano USB Bluetooth 5.0 Adapter (BTA-508) ( BTA-508-BK ) online - PBTech.co.nz





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