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Rikkitic

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#309346 10-Oct-2023 18:20
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I accidentally created a ‘Templates’ folder in Thunderbird. Can anyone tell me how to delete it? I have tried following advice on the site but I can’t seem to work it out. Very annoying!

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


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nzkc
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  #3145024 10-Oct-2023 19:15
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Might need a bit more info.

 

I'm not a Thunderbird user but set it up to see if I could replicate the problem.  I have a GSuite account (so GMail) and I set up the connection to use IMAP. When I created a folder a category was created in GMail. When I deleted the folder in Thunderbird it the category was moved to the Bin in GMail. When I deleted it from the bin (in Thunderbird) it was removed from GMail.

 

So IMAP to Gmail definitely works. Things will likely be quite different if you're using POP3.




timmmay
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  #3145095 10-Oct-2023 20:24
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Screenshot please.


fe31nz
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  #3145143 11-Oct-2023 01:05
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The ultimate way of deleting things on Windows that are hard to delete is to boot a live Linux image and use that to mount the windows partition.  Then you do "sudo su" to get a root prompt and from there you should be able to delete anything.




SCUBADOO
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  #3145238 11-Oct-2023 10:48
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Once you have sorted the issue you could consider a portable version of Thunderbird. For a least the last 10 years both the program and data have been stored in a single folder on D drive. Now more than 4GB.

 

It can easily be backed up to a USB drive and run from any PC.

 

All much easier for me.


Rikkitic

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  #3145239 11-Oct-2023 10:48
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This is an internal Thunderbird issue. It has nothing to do with Windows or anything else although I am using the Windows version. Thunderbird is the email client I use. I have several email accounts installed on it. Each account displays Inbox, Sent Mail and Trash, which is how I have it set up. For some reason one account has somehow added a new Thunderbird (not Windows) folder called 'Templates'. It is empty but for some reason, it seems to be almost impossible to delete. This is only a minor annoyance, nothing more, but it gnaws at me. I have looked it up on the Thunderbird site but I still can't figure it out. I was hoping a more knowledgeable user than me would know a trick. 

 

Unleashing a Linux canon on this would be a bad idea. This is a Thunderbird issue and I don't want to lose my emails. There needs to be a Thunderbird way to fix this. 

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


rscole86
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  #3145245 11-Oct-2023 10:55
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Which email provider has this folder?

 

 

 

You say you created it, but could it be a folder defined by your email provider that cannot be deleted?


Rikkitic

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  #3145256 11-Oct-2023 11:14
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I finally found it! I had a hard time getting into the profile for some reason, then I had to search through that and work my way down to the right level but I finally found it. Once I got there some of the clues I had seen on the website made sense but initially I couldn't figure out what they related to. Probably my own fault. In my old age this kind of thing seems to happen a lot.

 

Thanks everyone for taking the trouble to think about this and offer suggestions. All very much appreciated.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


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