AnyDesk thinks I'm a professional.

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kiwifidget

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#315015 7-Jun-2024 13:42

I changed from TeamViewer to Anydesk a few years ago.

I tend to mainly remote control 1 pc (in the garage) from 1 of 3 other pcs (2 at home,1 at mums), and if I'm really desperate also from an ipad.

It's been going well until a few weeks ago.

Now Anydesk thinks I'm a professional, but does offer me a path to be whitelisted as a personal user.

This annoying pop-up has a countdown timer so I'm paused from doing anything until it gets to 0.

But I end up here....

Does anyone know if there is another way to be recognised as a personal user?

Delete cookies?! Are you insane?!

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Geek @ Coastguard NZ
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#3245722 7-Jun-2024 13:48

Are you using ActiveDirectory on your network, running your own DNS etc ?

Its usually what can trigger TV/AD to think you're on a commercial premises, therefore "pro".

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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CYaBro

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#3245724 7-Jun-2024 13:56

Use a free connectwise control account instead.

Opinions are my own and not the views of my employer.

kiwifidget

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#3245726 7-Jun-2024 14:08

xpd:

Are you using ActiveDirectory on your network, running your own DNS etc ?

Its usually what can trigger TV/AD to think you're on a commercial premises, therefore "pro".

Nothing like that at all.

Just a bog standard residential home network.

I do access the garage pc a lot, several times a day, which is why I use anydesk because it's really good for avoiding traipsing to and from the far end of the garage.

Delete cookies?! Are you insane?!

freitasm

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#3245727 7-Jun-2024 14:11

Do you have a Google account? Why not use Google Remote Desktop?

kiwifidget

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#3245734 7-Jun-2024 14:18

My appetite for change diminishes the older I get.

When I have abandoned all hope with Anydesk, I will consider a different solution.

Connectwise looks a bit overkill, and I never knew about Google Remote Desktop.

Will keep them in mind if Anydesk eventually does my head in.

Delete cookies?! Are you insane?!

xpd

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#3245765 7-Jun-2024 16:09

I was using Anydesk for a long time for my home server, then upgraded it to Win 10 Pro and just use RDP now. If I want remote access from outside the network, I still use RDP via Tailscale.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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Jvipers2

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#3245772 7-Jun-2024 16:38

freitasm:
Do you have a Google account? Why not use Google Remote Desktop?

This is interesting...thanks!

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Shop now for Lenovo laptops and other devices (affiliate link).

Gordy7

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#3245822 7-Jun-2024 21:17

kiwifidget:

My appetite for change diminishes the older I get.

When I have abandoned all hope with Anydesk, I will consider a different solution.

Connectwise looks a bit overkill, and I never knew about Google Remote Desktop.

Will keep them in mind if Anydesk eventually does my head in.

I got told I was an Anydesk Pro user back about mid April. Running Win11 Pro here. Too old for change here too.

Only remote manage a couple of my own PCs and a couple of my friends PCs. Also use AD on my Android phone.

Uninstalled AD and went back to TeamViewer.

Then a non tech friend needed help and only had AD installed.

Installed AD again on my PC and did not have any more problems with the AD Pro requirement.

Uninstalled TV and no more issues with AD.

Still don't know what happened.

Gordy

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MadEngineer

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#3245835 7-Jun-2024 22:56

Get rid of those third party RAT programs. They’re the greatest of wet dreams for hackers, especially for lateral movement.

Oh but it’s just for home? No, find better ways such as Remote Desktop, Teams.

You're not on Atlantis anymore, Duncan Idaho.

Gordy7

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#3245836 7-Jun-2024 23:15

My friends only have Win 11 home.

I found this note:

Remote Desktop works only with Windows 11 Pro and Enterprise. Sorry, but the tool is not available on Windows 11 Home.

https://www.zdnet.com/article/how-to-use-microsoft-remote-desktop-on-a-windows-11-pc/

Gordy

My first ever AM radio network connection was with a 1MHz AM crystal(OA91) radio receiver.

MadEngineer

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#3245841 7-Jun-2024 23:43

At least add 2FA if you must use something else

You're not on Atlantis anymore, Duncan Idaho.

kiruti

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#3245844 8-Jun-2024 00:39

Why don't you just use Parsec?

Rickles

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#3246616 9-Jun-2024 20:16

An organisation I help with uses AnyDesk, and yes we have often got those messages.

Since they are a volunteer/charity organisation I applied to AnyDesk (HQ is in Germany), to be on their 'white list', but that has been ignored by them.

What I have found is that if one uninstalls their current version of AnyDesk, then downloads the latest and installs that, then the counter starts all over again.

Seems that the Professional usage message is triggered if more than about 40 accesses per month.

lurker

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#3246771 10-Jun-2024 08:09

Had the same problem with Teamviewer, got restricted access due to "commercial use", switched to Google's Remote Desktop and never looked back

xpd

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#3246776 10-Jun-2024 08:21

Rickles:

An organisation I help with uses AnyDesk, and yes we have often got those messages.

Since they are a volunteer/charity organisation I applied to AnyDesk (HQ is in Germany), to be on their 'white list', but that has been ignored by them.

Regardless of being a charity, you still need to purchase a license. You get it cheaper than standard pricing. We have just done this.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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